Katie Armstrong Email & Phone Number

Billings, MT, US

• Work closely with high-profile author to discuss projects and objectives and to clearly communicate ideas, suggestions, and revisions to book manuscripts
• Review and edit book manuscripts for grammar, format, and accuracy, with high attention to detail
• Trusted advisor to provide timely and thoughtful input on book manuscripts to ensure content delivers understanding, clarity, and relevance to the reader/audience
• Superior written and verbal communication skills
• Ability… Show more Work closely with high-profile author to discuss projects and objectives and to clearly communicate ideas, suggestions, and revisions to book manuscripts
• Ability to maintain highest level of confidentiality

• With a passion for entrepreneurship, joined a photo booth technology startup; appointed by the CEO to manage largest client accounts
• Sourced and implemented company’s first CRM (Nutshell) to develop more formal onboarding and client management processes and workflows
• Led successful implementations of interactive photo booths, while seamlessly managing and servicing a portfolio of 100+ customer accounts on how to use the booth and its software on an ongoing basis
• Tracked and… Show more With a passion for entrepreneurship, joined a photo booth technology startup; appointed by the CEO to manage largest client accounts
• Tracked and pulled booth engagement and activity data to communicate the marketing value for each client account
• Diffused client escalations and high-emotion situations calmly and with positive outcomes, retaining many accounts that were at high risk for churning

• Responsible for successfully delivering virtual best-in-class training for the automotive industry with a ~90%+ completion rate
• Virtually onboarded automotive sales professionals (employed by dealerships) into training series designed to help them sustain and grow sales
• Provided 1:1 coaching to those enrolled in the program to encourage progress and on best practices for how to apply the knowledge gained from trainings
• Consistently tracked data (e.g. number of assigned… Show more Responsible for successfully delivering virtual best-in-class training for the automotive industry with a ~90%+ completion rate
• Consistently tracked data (e.g. number of assigned trainings, drop-off points, completion rates) to communicate progress and barriers with dealers
• Created and distributed personal, authentic video messages and other communications to check in and engage or re-engage those enrolled

Irvine, California

• Oversaw commercial projects from conception to completion with detail, superior communication, and prioritization
• Learned and became proficient in various relevant computer programs (i.e. Auto- CAD, Photoshop, Indesign, Sketch-up, Revit)
• Created, proofed, and submitted code compliant architectural documents
• Coordinated directly with design-build consultants
• Crafted massing models, material boards, and presentation boards with exceptionalattention to detail
• … Show more Oversaw commercial projects from conception to completion with detail, superior communication, and prioritization

Costa Mesa, CA

• Managed blog content and promotions
• Oversaw social media activity and engagement
• Recruits, coordinates, and edits guest blog contributors
• Writes and produces blog material that is search engine optimized (SEO)
• Collaborates with designers on landing page design and content
• Attends conferences on behalf of KlientBoost, furthering education and developing relationships with industry leaders