Aron Mckay Email & Phone Number

San Clemente, California, United States

San Clemente, California, United States

San Clemente

Pioneering leader of theTable Church, a church plant of ROCKHARBOR Church in San Clemente, CA. Oversee all aspects of church operations, including but not limited to all graphic and copywriting design.

Remote

Writing Sectors - Non-profit/NGO, religious/Christian, public figures, politics. Writing Content Types - Social media posts/ads, Direct Mail, Email, Blog, Website, Text/SMS, Google Adwords, Broadcast scripts (TV/Radio/Webcast/Video/Audio)

Mission Viejo, Ca

Various responsibilities include: Pastoral oversight, administration and execution of weekend production and logistics teams. Pastoral oversight and administration of the Life Group placement process. Project management of Life Group Placement web-based redesign, including ownership over functional and technical specifications, UX Design & Copywriting, and UT. Oversight of the mid-week facility search team and process. Creative content generation for myriad internal and external projects.

Drove strategic development of web-based portal for Distribution, Dealer, and Big Box customers to manage their James Hardie business. Project management responsibilities included: drafting strategic vision, securing capital investment, driving regular executive reviews, development of functional, technical and UX design, marketing campaign development and implementation, and the development and production of internal/external training curriculum.Highlights I exposed the need… Show more Drove strategic development of web-based portal for Distribution, Dealer, and Big Box customers to manage their James Hardie business. Project management responsibilities included: drafting strategic vision, securing capital investment, driving regular executive reviews, development of functional, technical and UX design, marketing campaign development and implementation, and the development and production of internal/external training curriculum.Highlights I exposed the need, crafted the vision, created and pitched the new JH role and brought HardieLink from zero to fully functional in six months. Gained 90% by volume customer website usage in 30 days. In bound demand on Customer Operations decreased > 15% in 60 days. Also maintained managerial responsibility over the both the Pricing and Master Data teams. Show less

Dallas/Fort Worth Area

Management of daily and strategic North American customer operations (~ $1.7 billion in revenue FY08) includes the optimization of service utilizing lowest landed cost models, serving as a liaison between the executive team, manufacturing, logistics, sales, marketing, and our customer base. Drove employee performance management and development. At the peak of the building industry I had direct management responsibilities for 36 employees including the management of both Pricing and Master Data… Show more Management of daily and strategic North American customer operations (~ $1.7 billion in revenue FY08) includes the optimization of service utilizing lowest landed cost models, serving as a liaison between the executive team, manufacturing, logistics, sales, marketing, and our customer base. Drove employee performance management and development. At the peak of the building industry I had direct management responsibilities for 36 employees including the management of both Pricing and Master Data teamsHighlights Facilitated improvement of service levels from 67% to 94% in a six month period (measured as on-time shipments). Phone answer rates and hold times improved from 73% and 180+ seconds to an average of 99% and 14 seconds respectively. Established and maintain closed feedback loops with key customer accounts via quarterly conference calls and customer generated surveys. Served as key-stakeholder the ERP transition to SAP. Show less

Greater Chicago Area

As the ColorPlus (C+) lead my operational responsibilities included facilitation of communication between all key stakeholders (management, sales, marketing, manufacturing, logistics, customer service, and the customer base) for our next generation ColorPlus product line. Responsible for ColorPlus service from PO to delivery. I was also responsible for As the Logistics Planner II I was responsible for all production planning for our west coast manufacturing facilities (3 locations with $300… Show more As the ColorPlus (C+) lead my operational responsibilities included facilitation of communication between all key stakeholders (management, sales, marketing, manufacturing, logistics, customer service, and the customer base) for our next generation ColorPlus product line. Responsible for ColorPlus service from PO to delivery. I was also responsible for As the Logistics Planner II I was responsible for all production planning for our west coast manufacturing facilities (3 locations with $300 million annual controllable spend), activities included both local forecast/demand supply matching and enterprise network planning. Highlights Pioneered the definition of service for our next generation ColorPlus product lines. Through cross-functional process development and implementation facilitated improvement of C+ service from the low 80% to 97%+ in less than six months. Maintained service levels to the west coast markets during significant manufacturing supply variability while mitigating the impact to our network freight spend through proactive network rebalancing and production planning. Show less

Mission Viejo, Ca

Sales and customer service responsibilities included the management of lead generation and qualification, customer account management, communications between end-users, Sales, Logistics, and Management. Served as primary point of contact for all technically oriented end-user inquiries, interfaced with builders, engineers, architects, distributors, and home owners. Highlights With no previous exposure to the building industry I gained cross-functional competency in four different… Show more Sales and customer service responsibilities included the management of lead generation and qualification, customer account management, communications between end-users, Sales, Logistics, and Management. Served as primary point of contact for all technically oriented end-user inquiries, interfaced with builders, engineers, architects, distributors, and home owners. Highlights With no previous exposure to the building industry I gained cross-functional competency in four different roles in Inside Sales and Customer Operations within my first year of joining the James Hardie team. Initiated and led the transition of Inside Sales and Customer Operations from our corporate offices in Southern California to Dallas, Texas. Facilitated the recruiting, hiring, and on-boarding of all Dallas based Customer Operations team members. Show less

Rancho Santa Margarita

Operational Management Responsibilities included Inventory Control, Human Resources (interviewing,evaluating, scheduling, counseling, coaching, and development), Buying, Merchandising, Customer Relations, and Sales.HighlightsOverwhelming success of store generated enough revenue to expand existing retail facilities by 200%, and then overflowed into the extension of our retail-chain by a count of two. Involved in the planning, construction, hiring, training, and management of… Show more Operational Management Responsibilities included Inventory Control, Human Resources (interviewing,evaluating, scheduling, counseling, coaching, and development), Buying, Merchandising, Customer Relations, and Sales.HighlightsOverwhelming success of store generated enough revenue to expand existing retail facilities by 200%, and then overflowed into the extension of our retail-chain by a count of two. Involved in the planning, construction, hiring, training, and management of these two branches of the Laguna Surf & Sport family. Show less

Master'S Degree

Bachelor'S Degree