Aaron Nguyen Email & Phone Number

Sunnyvale, California, Us

Mountain View, Ca, Us

Built authentication, worker processing, and cloud platform for the world's largest public research repository of genomic data. Scaled asynchronous job management system to over 2 million daily jobs by optimizing our MongoDB deployment and improving resource utilization,reliability of platform and an 50% reduction in SEVs and customer related tickets per sprint. Responsible for deployment and maintenance of MongoDB resources for my team. By formulating strategies for migrating data when deploying new features, with use of direct API access in the form of Js scripts or tools like Terraform. Built out RPC tracing and debugging support for my org through integrations with AWS Lambda, SQS, EC2, and S3 using Splunk and Grafana for data presentation. Streamlined customer experience and bolstered retention by overseeing the development of vital customer-facing services on the core platform, including authentication, cloud management infrastructure, and job-handling servers, while promptly deploying requested features to drive acquisition.

Mountain View, Ca, Us

Culver City, Ca, Us

Successfully maintained existing deployments previously managed by the dev-ops team that was 500% larger while developing new key features that helped retain customers in the midst of an acquisition and merger. Led knowledge transfer, tracked and acted against customer needs, and organized engineering efforts throughout merger with RStor leading to a smooth transition.

Created a distributed system which load balanced containerized service jobs to remote machines that can be updated and deployed simultaneously. Streamlined ability to deploy, maintain, and run jobs on idle endpoints or databases. Developed customer facing proof of concept by adding and integrating different transport types, and created a demo to showcase software to the executive team.

Provides customer service & technical support for the Humanities faculty, staff, and any students.Performed hardware and software diagnostics, repaired and refurbished computer hardware

Designed, fabricated and programmed an underwater robot that can complete specialized tasks and is controlled by a custom control board

Current project involves development and implementation of novel movement solutions to allow more natural motion in medical prosthetic devices for the upper and lower extremitiesAssist in research and development as well as component fabrication and troubleshooting

Preformed diagnostics and refurbished donated computer hardware● Tier 1 tech support for student and staff