As a certified Business Analyst with expertise in financial services, payments, and e-commerce, I bring over six years of experience in delivering actionable insights, optimizing processes, and driving strategic improvements. My unique blend of analytical, technical, and interpersonal skills positions me to excel in understanding complex business needs and translating them into innovative solutions.Core Strengths and Achievements:Requirement Gathering & Analysis: Adept at eliciting, documenting, and prioritizing business and technical requirements through stakeholder collaboration. I successfully performed AS-IS and TO-BE analyses to streamline workflows and drive operational efficiency.Stakeholder Engagement: Experienced in managing diverse stakeholders, from finance teams to technical experts, ensuring alignment with project objectives and seamless communication.Process Improvement: Led initiatives to optimize financial workflows, resulting in a 20% reduction in operational costs and enhanced data accuracy.Documentation & Solution Design: Proficient in creating BRD, FRD, user stories, and process maps using tools like MS Visio and Lucidchart to support development and testing teams.Agile Methodologies: Skilled in Agile and Scrum frameworks, collaborating with cross-functional teams to deliver high-quality solutions within tight timelines.At Merkle UK, I facilitated end-to-end project delivery by conducting detailed gap analyses, coordinating UAT sessions, and ensuring stakeholder approval. My contributions led to improved financial operations processes and heightened team productivity.Technical Toolkit: MS Excel, SQL, Power BI, JIRA, Lucidchart, and MS Visio, with experience in Agile and Waterfall methodologies.