Andrew Q. Email & Phone Number

Costa Mesa, California, United States

- Manages relationships with a $7.4M portfolio of funding partners to drive retention and renewals- Spearheads internal cross-functional collaboration to troubleshoot roadblocks to deliverable completion and create clarity and alignment on contract obligations, project scope, and deliverable timelines- Leads key points of collaboration with funding partners including solution design, deliverable review, and financial and product reporting- Voluntarily serves on the DEI Council (since October 2022) to develop and implement organization-wide DEI initiatives such as staff trainings and protocol and policy evaluations

Long Beach, Ca

- Exited as the 4th top-performing SDR of all time sourcing $212,578 in annual recurring revenue with an average TCV of $7,929- Customized and conducted solutions-driven sales conversations with prospective customers- Led event presentations to educate prospective customers about online fundraising strategies and tools

Greater Los Angeles Area

- Closed 15 deals generating $40,143 in annual recurring revenue with an average TCV of $2,677- Qualified incoming leads and prospected for new business opportunities- Customized and conducted solutions-driven software demos for prospective customers- Achieved sales targets through managing a complete sales lifecycle and closing new contracts

Huntington Beach, Ca

- Mixed sound for weekly worship services and special events (including live streaming)- Prepared and ran visuals via ProPresenter for weekly worship services and special events- Recruited, trained, and coordinated volunteers to help with weekly audio/visual needs- Edited sermon recordings for church podcast

Irvine

- Provided personalized customer service as the frontline user contact for all inquiries, concerns, and product requests via phone, chat, and email- Educated and assisted new customers through the onboarding and account approval process- Researched and troubleshot technical issues by reporting bugs and feature requests

Long Beach, Ca

- Set up, operated, and tore down audio, video, projection, and lighting equipment for client events- Provided hospitable customer service to clients during events to ensure customer satisfactionand event success- Directed teams of technicians in setting up and tearing down large sets of audio/visual equipment

Brooklyn, Ny

- Set up and tore down audio/visual equipment for weekly worship service- Mixed sound for weekly worship service and special events- Recruited, trained, and coordinated volunteers to help with weekly audio/visual needs- Edited sermon and worship music recordings for church podcast

Brooklyn, Ny

- Established and maintained venue relationships to book a total of 91 performances- Planned and coordinated schedule and equipment-related logistics for shows and tours- Ensured financial sustainability through tracking and managing band finances and budget

Long Beach, Ca

- Trained and supervised thirteen interns who implemented day-to-day communication strategy with 1,500 monthly donors and 1,500 peer-to-peer online fundraisers- Increased online shop revenue by 704% from $10,334 to $83,175 through developing and implementing online marketing strategy to increase sales and retain recurring customers- Increased peer-to-peer online fundraising revenue by 639% from $34,599 to $255,825 through developing and implementing responsive, multi-channel communication with fundraisers- Increased monthly donor revenue by 30% from $176,573 to $229,317 through developing and implementing a strategic communication strategy with current monthly donors and aggressive recruitment strategy amongst donor prospects

Long Beach, Ca

- Conducted 90 presentations about the North Korea human rights crisis in front of 3,000 people at universities, high schools, and places of worship- Fundraised $16,000 through merchandise sales and donations- Ensured donor satisfaction through fielding phone and email inquiries from current and prospective donors- Organized, cleaned, and maintained an updated database of donor contributions and lapsed monthly donation accounts