Arshad Abbas Email & Phone Number

Gurugram, Haryana, India

Network Eng With 10 yrs Exp ( Cisco,Viptela,DNA,NX-OS)

Gurugram, Haryana, India

Noida, Uttar Pradesh, India

India

Working as a Technical Support Eng, Implementation of LAN/WLAN/WAN• Maintaining Cisco Routers and Switches (series 2960,3550,3560,4500,6500,WLC,AP)• Trouble-shooting day to day customer different kind of issue on Meraki - Switch, Wi-Fi-Access point• Making port-channel, access-VLAN, Mirror, trunk on Meraki switches.• Handling of Sev-2, 3, 4, 5 User tickets & Conference call with Client relate to network issues.• Installation & IOS Upgrade of Cisco Access Point & WLC in Production Network• Installation & Re-configuration of LAN switches/Routers in Production Network.• End-to-End troubleshooting of Data faults.• T-shoot on Foreign / Anchor WLC for issue like - User not connecting, AP not connecting• Responsible to handle all customer queries (Like slow network, intermittent connection, access issue, etc.).• Timely escalation of fault tickets to respective teams.• Configuration and troubleshooting of issue relate to LAN Network• Collaborated with CISCO TAC Operations to resolve the Bug, Hardware issues.• Basic trouble-shooting on DMVPN, Easy-VPN, GRE.• Troubleshot connectivity issues and implemented solutions to correct outages and malfunctions• HA testing for site by change BGP, HSRP attribute.• Basic troubleshoot on LTM F5 – checking server health & report.• Documented network problems and resolutions for department reference

India

Worked as an L-2, Network Eng. managing the network for Client. Team is responsible for managing Five Data Center & remote Site LAN/WAN at various locations.• Maintaining Cisco Routers and Switches (series 7206, 3550,3560,4500,6500,Nexus-5K,WLC,AP)• End-to-End troubleshooting of Data faults.• Responsible to handle all customer queries.• Timely escalation of fault tickets to respective teams.• Monitoring the WAN links through monitoring tools.• Configuration and troubleshooting of VLANs.• Collaborated with CISCO TAC Operations to resolve the issues.• Managing & Troubleshooting Access-list.• To co-ordinate with field engineers on solutions to troubleshoot and repair complex circuits, equipment configuration, optical link losses and hardware faults.• Finding route cause analysis of potential and traffic outage related problems.• Configuration and Troubleshooting of Cisco Routers and Switches• Creation of VLAN and configuration of Inter VLAN routing• Good hand on Cisco Wireless Technologies like (WLC-5500,Access Point• Installation of Wi-Fi-Access Point in Production Network• ACL implementation to restrict particular access• Designing IP addressing scheme using Subnetting.• Managing & Implementing 2950, 3550 series of L2 and L3 switches.• Responsible for designing and implementation of customer’s network infrastructure.• Experienced in network monitoring.• Configure and implement router using protocols like OSPF, RIP, and EIGRP.• Redistribution of routing protocols.• Password Recovery of Routers and Cisco switches.• Catalyst CatOS and IOS based Switches, VTP, STP, RSTP+, Trunking, VLANs, Layer 3 Switches, Logical Ether Channels, and Transparent Bridging+.• Utilize the NOC management tools to capture data flow, analyze and identify network issues.• IOS up gradation, troubleshooting the hardware problems in cisco routers and switches.

India

Worked as a member of Network Operation Team (NOC) managing the network. The team is responsible for L-1 support in the network & Server.• Installation, Configuration, and Maintenance of Cisco routers and switches• Coordinating with the client, understanding their requirements and providing necessary Support and providing technical consultation• Monitoring of network devices• Skillfully configured and deployed VLAN’s, Inter-Vlan routing • Actively participated in design conferences, generated Network diagrams and detailed network documentation including logical and physical diagrams as required.• Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.

Bachelor Of Arts

Humanities