Arshad Ali Email & Phone Number

Dubai, United Arab Emirates

Operating to serve the growing needs of the offshore oil & gas and maritime enterprises.Managed complete upgradation of the company’s IT infrastructure and minimized downtime.Developed the complete IT documentation for the company including stock reports.Pioneered successful transition of server room from old location to new.Instrumental in re-configuring and expanding networks using Cat-5 & Cat-6 Gigabit and fibre connection.Played a lead role in implementing and… Show more Operating to serve the growing needs of the offshore oil & gas and maritime enterprises.Managed complete upgradation of the company’s IT infrastructure and minimized downtime.Developed the complete IT documentation for the company including stock reports.Pioneered successful transition of server room from old location to new.Instrumental in re-configuring and expanding networks using Cat-5 & Cat-6 Gigabit and fibre connection.Played a lead role in implementing and configuring WSUS for the local LAN; Symantec Endpoint Protection; VoIP for the rigs; Asset Bar Coding System and Video Conferencing using Polycom Systems. Show less

Uae

Emirates Marketing & Promotions, Dubai, UAE (www.emiratespost.ae)Subsidiary of Emirates Post Holding Group offering integrated solutions in Direct Mail Marketing, Call Centre and Promotion Services.Implemented and configured Call Center Apps. i. e. ACD, CCD, CCS, Outbound Dialer, Voice Mail Setup, IVR Setup, Auto Attendant, Entities, Call Pilot, MPS IVR, Call Loggers, SMS, Email and Fax Engine Setup. Engineered the establishment of network and telecom infrastructure… Show more Emirates Marketing & Promotions, Dubai, UAE (www.emiratespost.ae)Subsidiary of Emirates Post Holding Group offering integrated solutions in Direct Mail Marketing, Call Centre and Promotion Services.Implemented and configured Call Center Apps. i. e. ACD, CCD, CCS, Outbound Dialer, Voice Mail Setup, IVR Setup, Auto Attendant, Entities, Call Pilot, MPS IVR, Call Loggers, SMS, Email and Fax Engine Setup. Engineered the establishment of network and telecom infrastructure for the New Call Center at Rigga Post Office. Managed structured cabling, PABX Installation, Remote Connectivity and Rack Components Installation. Show less

IT System) – Lootah Group of CompaniesMaintained 150 computers in networks at local location and 20 at remote location with 6 servers.Skilled at network troubleshooting, administration and installation plus virus monitoring using Trend Micro Office Scan and Symantec Enterprise Edition.Handled purchasing of IT peripherals as per requirement and coordinated implementation of the same.Used CITRIX and VPN connectivity in troubleshooting remote site locations.Set up New HP DL 380… Show more IT System) – Lootah Group of CompaniesMaintained 150 computers in networks at local location and 20 at remote location with 6 servers.Skilled at network troubleshooting, administration and installation plus virus monitoring using Trend Micro Office Scan and Symantec Enterprise Edition.Handled purchasing of IT peripherals as per requirement and coordinated implementation of the same.Used CITRIX and VPN connectivity in troubleshooting remote site locations.Set up New HP DL 380 Server G4 across the organization.Experienced in Win NT 4.0, Win XPP/2000/2003 Server; Win 9x, Squirrel Mail, Wireless Internet and VoIP.Implemented Zultys VoIP System as well as reconfigured and expanded networks using Cat-6 Gigabit and wireless connectivity. Engineered installation and configuration of Nortel and Panasonic PABX.Managed network configuration, installation and set up of Windows-2000/2003Server std. OS.Installed network infrastructure including cabling, trunking, termination of data points and crimping of connections for RJ 45 Modules.Conducted service rack installation including rack mounted servers/routers/firewalls with 1-2U standards; fixing and termination of patch panels with wire managers and testing the cables using LAN Testers.Worked Project Engineer at Earth Station in Jebel Ali Dubai and Towi Al Saman in Dhaid Sharjah. Handled networking of servers with Switches, Modems, Spectrum Analyzers, Decoders, and Encoders as part of Earth Station Automation Project for Etisalat UAE.Worked as a Project Engineer for Cold Storage Plant at Dubai Investment Park Jebel Ali for Networking and Telecom Infrastructure Setup for Al Islami Dubai, UAE. Completed overall network and telecom Design and setup with installation of servers using Windows 2000 server, D-Link Switches, Symantec Antivirus Server and ISDN Router for Internet with 10 Users including Panasonic PABX, Tanzifco Emirates Dubai, UAE. Show less

IT System) – Czars InfoTech Ltd.Instrumental in handling network setup, administration and troubleshooting including client side installation.Operated Windows NT, 4.0 Windows 9x/2000P and handled ISP set-up