Arshdeep Kaur Email & Phone Number

• Conducted opportunity assessments in a fast-paced agile environment, involving synthesizing business requirements, identifying necessary capabilities, highlighting areas of uncertainty, and recommending solutions. • Collaborated within a team environment, adhering to agile methodology for ongoing communication, collaboration, and reusability. • Assisted UI/UX designers in prototype development and supported QA in creating test cases and test data. • Documented and updated amendments to SOPs and processes, and trained business users on new procedures. • Led the gathering, evaluation, documentation, and management of product requirements, including Reporting Requirements (PowerBI), aspects of systems design, and translating these into functional specifications, data migration rules, business rules, user stories, and mock-ups. • Maintained and updated documentation of knowledge assets such as models, business rules, and technical specifications. • Developed test cases for proposed system changes and conducted user acceptance testing, ensuring the accuracy of reporting products by understanding business influences affecting reporting outcomes. • Collaborated closely with Project Managers and IT Leads on estimating, scheduling, and monitoring user stories in Jira, and participated in change control processes by providing appropriate documentation.

• Established requirements management and traceability processes to accurately document and track solution requirements forwards and backwards, utilizing tools like Visio, Blueprint, and Quality Center to clarify and visualize requirements. • Translated business requirements into user stories and acceptance criteria, leading the creation of project deliverables. • Facilitated JAD (Joint Application Development) sessions and collaborated with project managers across various departments to discuss project requirements. • Built relationships with IT teams and clients to gather requirements and understand their business needs, leveraging Office 365 products and technologies for initiatives. • Conducted Data Profiling of the current state of data in the Data Warehouse, performing Data Analysis using SQL Queries and Microsoft Excel to identify data gaps and propose solutions. • Collaborated closely with the Data Team on Master Data Management (MDM) concepts, analyzing and implementing solutions. • Experienced in backend testing and writing SQL Queries for testing RDBMS such as SQL Server, Oracle, and Teradata to ensure data integrity, and implemented SQL queries for QA testing and report/data validation. • Provided IT support for process improvement initiatives across key functional areas of Supply Chain, including Replenishment, Allocations, Assortment, Presentation/Space, Planning, and Reporting. • Utilized BPMN-based methods with Visio to create use cases, activity diagrams, process flow diagrams, and flowcharts.

Toronto, Ontario, Canada

•Developed the Business Requirement Document (BRD) in collaboration with business stakeholders, identifying both functional and non-functional business requirements. • Worked with Subject Matter Experts (SMEs) to gather technology requirements for two distinct customer groups. • Ensured data validation through regular checks to maintain consistent results. • Utilized Visio to map current and future process flows. • Collaborated with operations to analyze new procedures, templates, and training materials. • Supported testing efforts by documenting test cases and coordinating with the QA team. • Created System Test Cases, System Test Plans, and System Test Reports. • Initiated UAT (User Acceptance Testing) Test Cases, UAT Test Plans, and UAT Test Reports. • Validated functionalities through black box testing methodologies.