Arthur Ching Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Coordinate technical and account team resources to support the customer in their success journey• Leverage experiences and connections from all resources at Splunk to deliver the best outcomes for Splunk and the customer• Built additional pipelines in identifying expansion for growth within a new team (Splunk GSS)• Remain a trusted advisor for technical, security, observability and process based challenges during the sales process• Work with a wide range of technology sources, service stacks and components as a part of delivering customer centric use cases - multiple cloud services from AWS, GCP, Azure• Experience analyzing, troubleshooting, and providing solutions for technical issues• Currently leading as the Observability Specialist within Splunk's Global Shared Services team to help deliver and drive key outcomes for our customers - working with OpenTelemetry and helping customers adopt key insights into their monitoring systems.

New South Wales, Australia

- Worked with customers to understand needs, industry, strategic and technology initiatives, and challenges. - Organised and analytical as well as creative and adaptive with the ability to work in a dynamic technical organisation.- Demonstrated how Splunk’s solutions can provide capabilities and benefits to address the client’s business and technology needs.- Answered complex technical inquiries and addressed customer concerns to drive successful outcomes - Created my own applications for Splunk to display my skills and capabilities. - Adaptable and constantly learning about customer's technology stack, architecture and processes.

- Front-end hospitality member experience handling phone enquiries, offering as well, face-to-face excellent customer service- Learnt to work in different environments, allowing for better adaptability as I'm moved around to different stores often to help out- Learnt to work with different store managers, communicating and aiding with numerous tasks- Cash handling and whole-sale store purchases - Maintenance of the store front, with immaculate attention to detail

Sydney, Australia

- Member of UNSW's BLUEsat Engineering Team - In the electrical team of CubeSat (which will be launching its first micro-satellite into space at the end of this year) - In the Finance Team of BLUEsat, was responsible for helping out with sponsorships and creating sufficient budgets for each projects- Learnt to work in a team environment with different personalities- Was responsible for the design and creation of a payload for the CubeSat using engineering design skills. This involved using CAD programs such as SolidWorks.

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Bachelor Of Engineering (Honours), Mechatronics, Robotics, And Automation Engineering

Bachelor Of Commerce - Bcom, Finance, General

Education record