Arun Karthik Email and Phone Number

Support divisions across Allianz India strategically as well as tactically in the form of data, information, advice and intelligence. Handle UK Critical business reports, packs and dashboards for different clients and deliver within SLA on a daily/weekly/monthly basis.Responsible for scheduling MI reports as per customer requirements, handling ad-hoc queries for reports. Dashboard creation for business purpose across UK and India and proficient in data cleansing.Continually seek to provide automation in existing reports and continual improvement in deliverables. Contribute to development of seamless information delivery systems using existing tools like IBM Cognos Analytics, Micro strategy, Alteryx, MS Access.

• Onsite assessment of customer needs based on their requirement and specification.• Preparing quotation based on the requirement specification & design provided by the client.• Analysis the design and prepare the BOM to assist the purschasing team to start the project.• Overview, analyis & follow up the production team to report the status and quality of the work.• Managed the team by assigning task and responsibilities to effectively execute the client‘s project.• Improved the work process & quality of the project by preparing gantt charts and implementing specific project management techniques.• Improved key structural elements of the firm by suggesting way to improve the project management techniques with in the organisation.

• Key responsibilities included onsite fault assessment & preparation of a detailed case report detailing the actions required to rectify the fault. • Monitoring the proper execution of the fault recovery as per the required quality standard.• Preparing call logs to the server when the customer raises a service-oriented issue.• Maintained a good relationship with the customer by consulting them to take profitable service plans and long life machinery like AMC service.

• Key responsibilities included supervision of work executed.• Production control and stock maintenance.• Report maintenance issues to Maintenance/Engineering Department.