Arunava Saha Email and Phone Number

1. Eliciting requirements by communicating with client and performing research to gather all requirements.2. BA knowledge areas like BRD, FRD, RTM, use case diagram and activity diagram.3. Writing User stories, acceptance criteria, Agile Scrum management4. Communicating with development team and QA team to make sure all the requirements are met.5. Designing prototype/wireframes.6. Performing user acceptance test

1. Created e-commerce product portfolio, pricing strategy & revenue model for Shell which was mutually agreed between Shell & all the stakeholders2. Performed competition analysis and created product pages using SEO3. Facilitated contract requirements & finalization between the respective parties – Shell & E-commerce platform4. Developed marketing strategy for the vehicle care products to promote them on the e-commerce platform5. Took steps to go live on the e-commerce platform and performed troubleshooting during the initial phase

1. Managed production release through multiple major releases and improved release downtime from 12 hours to 5 hours through automation and process streamlining2. Developed reusable component for Salesforce development which helped in saving $50,000 for the company3. Increased efficiency of the application from response time of more than 6 secs to 3 secs when 5000 users access the application4. Designed new portals for different types of users like Physicians, Clients, and Facilities5. Contributed to Salesforce Center of Excellence by presenting multiple white papers on new technologies of Salesforce platform6. Coordinated with Product Owner and Developers in the scrum team to create new user stories in the role of a Business Analyst