As a Technical Support Manager at AxxonSoft, I provide customer service, technical assistance and also involved in lead generation for the Axxonone VMS software, which is a leading video management system for security and surveillance. I am certified in AxxononeVMS and have extensive knowledge of its features and functionalities. My core competencies include identifying customers' needs, demonstrating products, and conducting techno-commercial sales and marketing activities. I have over 12 years of experience in the field of electrical, electronics, and communications engineering, and have worked as a Presales Engineer and a Project Consultant for different companies. I have successfully handled multiple projects involving design, client acquisition, and RFPs. I am passionate about learning new things and achieving corporate goals. I focus on delivering key outcomes and quickly adapting to new learnings. I also value communication and collaboration, and strive to build strong relationships with internal and external stakeholders. My mission is to provide the best solutions and support to AxxonSoft's clients and partners.