Business Analyst
Current
Durham, North Carolina, United States
- Collaborated with stakeholders to elicit, document, and validate business requirements, aligning with Wells Fargo's goals and regulatory standards.
- Utilized Excel and SQL for data analysis, providing insights for data-driven decision-making.
- Created MS Excel and Tableau dashboards, presenting findings for process improvement.
- Analyzed client requirements, identified project challenges, and collaborated on software solutions with technical staff.
- Proactively addressed training gaps, resulting in a 31% improvement in operational efficiency.
- Maintained comprehensive documentation, ensuring accuracy and accessibility of business requirements, process flows, test plans, and project status reports.