• Working as Functional head of Technical service of three adhesive verticals of Astral Ltd• Strategic planning and execution of product knowledge training• Customer complaint management• Support to New business development• Heading New product development (NPD) process

• Analyzing the existing retail sales force competency and identify the gaps for skill sets and training need • Design and execute behavioural and functional skill training • Resolving the chronic problem which harming the business related to Product | Packaging • Provide technical input for marketing and end user connect program • Supervising the technical support and complaint management • Support in business development and new product launch • Identification of new tool for process… Show more • Analyzing the existing retail sales force competency and identify the gaps for skill sets and training need • Design and execute behavioural and functional skill training • Resolving the chronic problem which harming the business related to Product | Packaging • Provide technical input for marketing and end user connect program • Supervising the technical support and complaint management • Support in business development and new product launch • Identification of new tool for process improvement • Heading the cross-functional agenda of business related to product and packaging development • Create positive attitude of team and environment Show less

• Heading the Technical Service department of division, spearheading NPD (new product development) process• Furnishing technical support to trade and industrial customers, addressing the customer complaints and new application • Performing the analysis and tracking of new business development activities• Developing the technical features and imparting product training , executing technical seminar with channel partner and end users• Managing diverse product categories

• Spearheading NPD (new product development) process• Furnishing technical support to trade and industrial customers• Addressing the customer complaints and working on new application development• Performing the analysis and tracking of new business development activities• Developing the technical features and imparting product training • Executing technical seminar with channel partner and end users• Managing diverse product categories like:o Plumbing Sealant – PVC,… Show more • Spearheading NPD (new product development) process• Furnishing technical support to trade and industrial customers• Addressing the customer complaints and working on new application development• Performing the analysis and tracking of new business development activities• Developing the technical features and imparting product training • Executing technical seminar with channel partner and end users• Managing diverse product categories like:o Plumbing Sealant – PVC, UPVC, CPVC Solvent Cement, PTFE Tape, Cleaning Products & Shellac Base Thread Sealant o Construction Sealant – Epoxy and Silicon Sealant o General Industrial Maintenance & Rust Preventive Product – Maintenance Sprays and Anti-Rust Coating (Bright & Cold Galvanizing), Epoxy Putty, Degreaser and Electrical Contact Cleaner Show less

• To lead new product development process (Starting from development to scale up)• Customer complaint handling • Product training to sale force• Product category handled – Acrylic resin(solvent base), Poly amide & Epoxy resin

• To lead new product development process (Starting from development to scale up) • Customer complaint handling • Preparation of technical Data sheet• Product training to sale force, channel partner and end users • As Management representative of ISO - 9000• Product category handled –1. Plumbing adhesive & sealant - PVC, CPVC solvent cement & Shellac base plumbing sealant2. Construction sealant –Epoxy putty 3. Gasket application - Silicon sealant… Show more • To lead new product development process (Starting from development to scale up) • Customer complaint handling • Preparation of technical Data sheet• Product training to sale force, channel partner and end users • As Management representative of ISO - 9000• Product category handled –1. Plumbing adhesive & sealant - PVC, CPVC solvent cement & Shellac base plumbing sealant2. Construction sealant –Epoxy putty 3. Gasket application - Silicon sealant, Neoprene base sealant, Shellac compound 5. Contact adhesive – solvent base rubber adhesive6. General maintenance & rust preventive product – WD -40, Rust disintegrator and Anti rust coating(Bituminous coating)7. Drain cleaning compound Show less

•To develop new product (Starting from development to scale up) •Customer complaint handling •Preparation of technical Data sheet•Product category handled–Auto sealant – PVC & epoxy resin base auto sealant used for automotive body

• New product development and quality control (Starting from development to scale up) • Product & process standardization• Customer complaint handling • As Management representative of ISO - 9000• Product category handled–1. Epoxy resin – Synthesis of basic epoxy & various grade of modified epoxy used for electrical insulation & encapsulation, paint formulation, adhesive & FRP, Crack filing in marble and granites2. Sealant –Epoxy putty 3. Curing Agent for epoxy… Show more • New product development and quality control (Starting from development to scale up) • Product & process standardization• Customer complaint handling • As Management representative of ISO - 9000• Product category handled–1. Epoxy resin – Synthesis of basic epoxy & various grade of modified epoxy used for electrical insulation & encapsulation, paint formulation, adhesive & FRP, Crack filing in marble and granites2. Sealant –Epoxy putty 3. Curing Agent for epoxy resin- Polyamide resin (reactive & non reactive), Polyamine adduct base on TETA, DETA, IPD, TMD, DDM, Anhydride adduct etc4. Polyester resin – Synthesis of different grade of thermosetting polyester resin used for FRP, Fire resistant application5. Chemical Resistant coating- Epoxy base primer & paint (Low build & high build coating, self leveling, epoxy screed) Show less