Oversaw and directed full sales cycle and lead cross-functional sales teamfrom origination to completion.• Generated 32% increase in wellness software sales over one-year period.• Achieved substantial improvement in personal performance and mentored teammembers via expert utilization of performance management systems andprotocols.

Directed Office Support Team in all aspects of lease processing and recordsmaintenance, while also coordinating new hires and administrative supportstaff. Held accountability for IT department during onboarding andoffboarding process of departmental associates. Hired, trained, and led 62-person salesforce.• Drove collaborative efforts with Regional Sales Managers to fosterstrategic plans and execute of proven-effective sales decisions.• Established, cultivated, and maintained sustainable relationships withclients to continuously bolster business growth.• Created wide array of field office IT networks and led process andprocedural implementation efforts.• Served as Title Attorney Liaison for various law firms and facilitatingstatus, revision, and daily operational efforts.• Ensured seamless and ongoing communications with clients.• Designed, developed, and optimized design work for company representationat L8M Expo, including efforts to set company booth up and create brochures,business cards, and catalog ad.• Engaged in and served as representative at Woodzon Company SAC at NWFAconference.• Recognized for retaining 92% of client and bringing in 32 new clients withefforts leading to maximized revenue and heightened customer satisfactionscores.• Utilized proven-effective interpersonal communications practices andextensive product knowledge to cultivate and maintain sustainable customerrelationships; led to $820K in sales and achievement of service targets.

Charged with oversight and direction of sales functions, operations, anddaily workflows, including coordination of cross-functional sales team well-versed in engaging collaboratively with customers, increasing satisfaction,and driving retention.• Partnered with team members and motivated them towards meeting andexceeding objectives through excellence in goal setting, performancetracking, and solutions implementation.• Propelled customer satisfaction ratings to 83% by administering proven-effective coaching to 17 sales associates on product specifications, salesincentives, and sales techniques.• Fostered and maintained current understanding of competitor products andpricing.• Generated 23% increase in market share over 24-month period.

Maintained oversight of business development functions and propelled effortsto collaborate with technical, product management, and service personnel toensure associates remain abreast of current company offerings and businesspolicies.• Fostered best-in-class sales knowledge and proven interpersonal skills.• Designed, developed, implemented, and executed product strategies designedto seamlessly fill market caps and maximize sustainable sales.• Lauded for achievement of six-month sales goals through efficiency inpromoting carpet and furniture cleaning and installation programs.• Recognized for executing 80+ daily inbound and outbound calls to developand maintain sales pipeline.