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Ahmet Serhat Uğurlu is listed as Director, MsIT at CCR, a company with 56 employees, based in Istanbul, Türkiye, Turkey. AeroLeads shows a matched LinkedIn profile for Ahmet Serhat Uğurlu.
Ahmet Serhat Uğurlu previously worked as Director at Ccr and Senior Project Manager at Call Center Resources. Ahmet Serhat Uğurlu holds Master Of Science - Ms, Information Technology from Sakarya Üniversitesi.
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As a highly experienced IT Manager with over 15+ years of experience in solution design and project management, I deeply understand the various systems and technologies. My expertise includes implementing and maintaining system infrastructure and developing and deploying new technologies. I am skilled in project management and have a track record of successfully executing complex technology projects on time and within budget. I have excellent problem-solving skills and am comfortable working in a fast-paced, dynamic environment. I am confident in my ability to lead teams and drive results, and I am always looking for ways to improve processes and increase efficiency.
Listed skills include Ivr, Voip, Integration, Telecommunications, and 33 others.
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A career timeline built from the work history available for this profile.
Turkey
As an Director and Head of PMO, I am currently responsible for leading a team of technology professionals in the development and implementation of customer experience (CX) solutions. I work closely with business stakeholders to understand their needs and design and deliver technology solutions to meet those needs.In my current role, I am responsible for.
Istanbul, Turkey
Responsible for full-life cycle IT, outsource, Finance and Telco call center software project management and new product development within CCR.Initiated, lead and managed IT projects to deliver business change and competitive advantage, for contact centers; Managed the operation of software development teams to ensure projects are delivered effectively..
Istanbul, Turkey
As a System Architect, I was responsible for designing and implementing Genesys-based solutions for our customers. This includes working closely with business stakeholders to understand their needs and requirements, and designing and implementing Genesys solutions that meet those needs.In this role, I was responsible for the overall architecture and design.
Istanbul, Turkey
Group Responsibility: Contact Center infrastructure (ININ CIC(Customer Interaction Center 3.0 & 4.0)); technical operation, reporting, deployment and project management.Telecommunication and enterprise PBX(Alcatel 4400); operation, reporting and project management.Voice Technology infrastructure management (LD-VoIP, PRI, FCT and Voice GW).Unified.
Istanbul, Turkey
Managing and operating Contact Center (Inbound-Outbound and Dialer) systems (ININ CIC 3.0-4.0).Supporting projects as an IVR, CTI developer.Supporting voice communication infrastructure (PRI, FCT and LD-VoIP) and to ensure continuity of the work needed to be done. Supporting and training Contact Center team leaders. Lite applications devolopment with.NET.
Antalya, Türkiye
Fidelio & Mod Application, NT Domain, Local TCP/IP Network, PBX Environment, and Room Telephony Charge Management, IT L1 SupportResponsibilities:Management and maintenance of Fidelio and Mod applicationsNT Domain administration and local TCP/IP network configurationPBX environment management and room telephony charge managementProviding IT L1 support and.
Other employees you can reach at ccr.group. View company contacts for 56 employees →
Harun Boyacı
Colleague at Ccr
Istanbul, Türkiye, Turkey
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GÜ
Gözdem Üliç Göreci
Colleague at Ccr
Kadıköy, Istanbul, Türkiye, Turkey
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GS
Guna Subedi
Colleague at Ccr
Alifu Alifu, Maldives, Maldives
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HT
Halil Taşkit
Colleague at Ccr
Muğla, Türkiye, Turkey
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SE
Sevda Ersoy
Colleague at Ccr
Istanbul, Türkiye, Turkey
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MA
Mastafa Aamastafa
Colleague at Ccr
Iraq, Iraq
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AT
Alper Tokcan
Colleague at Ccr
Bayrampasa, Istanbul, Türkiye, Turkey
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MC
Marly Cueva Saldivar
Colleague at Ccr
Cajamarca, Peru, Peru
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MF
Mohammy Farhad
Colleague at Ccr
Malé, Maldives, Maldives
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MM
Mustafa Mert Ekici
Colleague at Ccr
Istanbul, Istanbul, Türkiye, Turkey
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Quick answers generated from the profile data available on this page.
Ahmet Serhat Uğurlu works for CCR.
Ahmet Serhat Uğurlu is listed as Director, MsIT at CCR.
Ahmet Serhat Uğurlu is based in Istanbul, Türkiye, Turkey while working with CCR.
Ahmet Serhat Uğurlu has worked for Ccr, Call Center Resources, Banking Finance, and Club Hotel Golf Side.
Ahmet Serhat Uğurlu's colleagues at CCR include Harun Boyacı, Gözdem Üliç Göreci, Guna Subedi, Halil Taşkit, and Sevda Ersoy.
You can use AeroLeads to view verified contact signals for Ahmet Serhat Uğurlu at CCR, including work email, phone, and LinkedIn data when available.
Ahmet Serhat Uğurlu holds Master Of Science - Ms, Information Technology from Sakarya Üniversitesi.
Ahmet Serhat Uğurlu is listed with skills including Ivr, Voip, Integration, Telecommunications, Call Centers, Microsoft Sql Server, Networking, and Cti.
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