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@alteryx.com
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Ash Billanes is listed as Sr Support Engineer at Alteryx, a company with 1618 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at alteryx.com and a matched LinkedIn profile for Ash Billanes.
Ash Billanes previously worked as Support Engineer at Alteryx and Level 3 Software Support Engineer at Hcl Technologies. Ash Billanes holds Bachelor Of Science In Computer Engineering, Computer Software Engineering from Colegio San Agustin-Bacolod.
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AeroLeads found 1 current-domain work email signal for Ash Billanes. Compare company email patterns before reaching out.
A seasoned IT Professional with 7+ years of experience in Support Engineering. With experience in supporting various technologies surrounding enterprise server / client environments, networking, Active Directory, Cloud (SaaS), database (cloud and on-premise), Sharepoint, No-code/Low-code software development and analytics.
Listed skills include Photoshop, Data Analysis, Ibm Notes Traveler, Vb 6, and 5 others.
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- Managed and resolved support tickets based on priority and business impact escalated by Level 2 Support within the agreed Service Level Agreement (SLA).- Collaborated with different technical teams worldwide for troubleshooting and knowledge transfers.- Performed manual testing of reported issues to reduce the turn-around time in troubleshooting.- Built.
- Managed and resolved support tickets based on priority and business impact and escalate to the next level of support, if needed, within the agreed Service Level Agreement (SLA).- Supported internal users and external users for on-premises, hybrid and cloud Software as a Service environments.- Supported server deployments, database configurations and.
- Managed and resolved support tickets based on priority and business impact and escalate to the next level of support, if needed, within the agreed Service Level Agreement (SLA).- Performed testing, maintenance and troubleshooting of bespoke applications (Java, C#.NET and Javascript) and infrastructures.- Performed troubleshooting of technical issues in a.
Application Development Support- Managed and resolved support tickets based on priority and business impact and escalate to the next level of support, if needed, within the agreed Service Level Agreement (SLA).- Identified, documented and reported issues within bespoke software applications.- Performed manual testing of reported issues.- Supported.
- Managed and resolve customer's order related enquiries and issues ranging from delivery issues, payment related issues and product availability within the agreed Service Level Agreement (SLA).- Maintained excellent customer service and de-escalate issues whenever possible.- Provided guidance for new and existing services to customers. - Escalated website.
Other employees you can reach at alteryx.com. View company contacts for 1618 employees →
Evelyn Ramirez
Colleague at Alteryx
San Jose, California, United States, United States
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FC
Fabian Chan
Colleague at Alteryx
Singapore, Singapore
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Ralph Kong
Colleague at Alteryx
Greater Sydney Area, Australia
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Tony Thompson
Colleague at Alteryx
Orange, California, United States, United States
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DC
Dan Chase
Colleague at Alteryx
Atlanta, Georgia, United States, United States
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AA
Annie Alteryx
Colleague at Alteryx
Broomfield, Colorado, United States, United States
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Todd Williamson
Colleague at Alteryx
Greater Phoenix Area, United States
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Shannon Galea
Colleague at Alteryx
Redwood City, California, United States, United States
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Matthew Goodrich
Colleague at Alteryx
Poulsbo, Washington, United States, United States
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JM
Jill Murphy
Colleague at Alteryx
Denver Metropolitan Area, United States, United States
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Activities and Societies: CEOSSAUsed Aforge.NET Computer Vision libraries for our thesis project via C#.net. Also, used Open CV (Computer.
Designed a robotic arm that is able to pick-up an item and relocate it on a specific location within the controlled environment..
Quick answers generated from the profile data available on this page.
Ash Billanes works for Alteryx.
Ash Billanes is listed as Sr Support Engineer at Alteryx.
AeroLeads has found 1 work email signal at @alteryx.com for Ash Billanes at Alteryx.
Ash Billanes is based in London, England, United Kingdom while working with Alteryx.
Ash Billanes has worked for Alteryx, Hcl Technologies, Ibm, and Convergys.
Ash Billanes's colleagues at Alteryx include Evelyn Ramirez, Fabian Chan, Ralph Kong, Tony Thompson, and Dan Chase.
You can use AeroLeads to view verified contact signals for Ash Billanes at Alteryx, including work email, phone, and LinkedIn data when available.
Ash Billanes holds Bachelor Of Science In Computer Engineering, Computer Software Engineering from Colegio San Agustin-Bacolod.
Ash Billanes is listed with skills including Photoshop, Data Analysis, Ibm Notes Traveler, Vb 6, Business Analysis, C#.Net, Lotus Domino Administration, and Vb.Net.
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