Account Management• Complete ownership of global key contracts of BT with clients from IT Services and Service Integration. Responsible for customer retention, growth and incremental business of key accounts.• Direct responsibility to manage Account P&L, governance and regular management reporting (CXO level) on contract performance.• Control, approve and supervise all business operations from order to cash cycle including delivery and collections.• Regulate all financial… Show more Account Management• Complete ownership of global key contracts of BT with clients from IT Services and Service Integration. Responsible for customer retention, growth and incremental business of key accounts.• Direct responsibility to manage Account P&L, governance and regular management reporting (CXO level) on contract performance.• Control, approve and supervise all business operations from order to cash cycle including delivery and collections.• Regulate all financial decisions such as deal discounts, resource & project costs and all overheads to achieve profitability and growth.Business Development• Directly work with clients to explore opportunities for new In-Life business to increase share of wallet. Add value to top line and bottom line of existing contracts by liaising with customers.• Liaised with internal & external stakeholders including C-level executives for commercial engagements such as pricing decisions, commercial models and eventually materialise value based selling. Demonstrate value propositions to customers for selling technology services.Compliance & Governance• Own financial accuracy and performance of an account from forecasting to target achievement.• Complete ownership of business regulatory, compliance, documentation and adherence to SOX, IFRS, Accounting policies etc.Stakeholder management• Worked closely with verticals such as Finance, Operations and Projects for successful end to end delivery to clients• Negotiated rate contracts with domestic and global customers and explored cross selling and up selling strategies in global key accounts and increased company’s penetration Show less

Worked for Various companies in telecom and Broadcasting domain like Planetcast,Tech Mahindra etc