Ashish Mittal Email & Phone Number

Sector60, Noida Area, India

• Implemented and supported the automation of Infrastructure services, demonstrating a deep understanding of Ansible and related technologies.• Managed ongoing automation on the Ansible Platform, ensuring smooth operation through debugging and development of Ansible playbooks.• Ensured compliance and security of solutions, overseeing testing in both Production and lower environments.• Maintained and expanded ongoing automation on the Ansible platform, adeptly debugging and enhancing Ansible playbooks for optimized performance.• Orchestrated and maintained the Central SVN Server on RHEL, implementing automated backup procedures to network drives or Cloud using Shell-script and Ansible in alignment with DevOps principles.• Oversaw the creation, management, and upkeep of diverse applications and databases (e.g., Apache, HTTP, Moodle, AMP, MySQL) for public hosting, emphasizing reliability and scalability in a DevOps context.• Performed configuration and hardening of Linux servers and web applications before public hosting, adhering to compliance and security standards to fortify the infrastructure.• Resolved day-to-day user calls for Linux and Windows operating systems, embodying a comprehensive approach to end-user support.• Regularly monitored and managed enterprise Anti-virus (Trend-micro) servers, meticulously maintaining user rights and permissions over the network to bolster cybersecurity measures.• Diligently documented various processes, crafted Proof of Concepts (POCs), and managed Standard Operating Procedures (SOPs) for developed automation solutions, ensuring the integrity and sustainability of services in a DevOps environment.• Collaborated with clients to understand their requirements, tailoring custom solutions that align with their specific needs and DevOps best practices.

North India

• Overseeing daily IT operations for the North India Regional Head Office, ensuring seamless functionality.• Managing and maintaining the North India Server (Windows 2003) to guarantee optimal performance and reliability.• Ensuring uninterrupted server connectivity between the North India office and Planet M stores, facilitating efficient data exchange.• Maintaining seamless connectivity between Windows and Linux systems via Samba, fostering cross- platform collaboration.• Vigilantly monitoring Linux servers daily, promptly addressing any issues to uphold system integrity.• Conducting regular tours to store locations across multiple cities, providing on-site troubleshooting, overseeing new store hardware and software setups, and managing software upgrades for RETAIL PRO 8.• Monitoring daily inventory in alignment with RETAIL PRO records across stores, ensuring accuracy and consistency.

New Delhi Area, India

• Consistently met and exceeded deadlines for all assigned tasks, showcasing a commitment to timely and efficient project completion.• Accomplished the installation of 40 computers independently within a challenging 3-hour timeframe, encompassing comprehensive networking setup, system configuration, and software installations.• Orchestrated the installation and organization of 36 outlets in Delhi, with direct oversight of 20 outlets in the capacity of coordinator for the region.• Played a pivotal role in the domain conversion from Windows to Linux, demonstrating adaptability and expertise in managing complex IT transitions.• Successfully identified and resolved machine issues both physically and remotely using tools such as VNC and third-party software like LogMeIn, ensuring uninterrupted operations across the network.