Ashish Singh Email & Phone Number

Gurugram, Haryana, India

• Working as a Project Manager under credit Risk space for the Managed overdraft program as part of which client was trying to support the customer who are facing challenges in paying of their overdrafts reducing the Overdraft gradually by a fixed amount over a specific time rather than removing the service in one go.• The project is a complex project with changes involving in the various upstreams and downstreams who were consuming/sending the data from/to credit risk side. Also the project was part of the overall enterprise strategy to move the on prem infrastructure to cloud.• Led the project from the initiation phase starting from kickoff, supporting the procurement team in procuring the identified tool from a third party vendor, Setting up the solutioning workshops and then sharing the progress report with the impacted areas and the sponsors.• Also worked as a Scrum master for the feature team responsible for creating the solution for the project guiding them in the Agile methodology and principles.

Gurugram, Haryana, India

• Working as an Agility Lead for 50 members team working in 5 pods in a milestone-based modernization project, tasked with creation of 3 new API’s decoupling a legacy system along with Oracle DB upgrade.• Mentored 2 scrum masters and coached the entire team on various sprint ceremonies ensuring all the agile principles are adhered.• Planned the entire release from breaking down the epics to user stories, tracking the deliverables for achieving milestones, resolving conflicts and issues, deployments in various environments, creating deployment plans, runbook and rollback plans, Support activities and reporting.

Gurugram, Haryana, India

• Worked as a Scrum Master in a cloud migration project (Bluemix to Azure migration) tasked with migrating more than 800 microservices to Azure platform within 10 months.• Managed 2 scrum teams conducting and facilitating Sprint planning, Daily Scrums, Backlog refinements for both the teams ensuring their utilization, performances, feedbacks, escalations and leaves.• Facilitated the demo and review meetings with the stakeholders and the development team along with reporting to the leadership.• Facilitating the defect triaging meetings with the business stakeholders post deployment and tracking the issues to closure.

Gurugram, Haryana, India

Working as a Site lead for Gurgaon location in the flights booking segment of one of the biggest and well renowned Online services and E Commerce companies in the world.Major Roles and Responsibilities include:1 Leading L2 Support Development team a) Responsible in coordinating the quarterly targets with stakeholders and workflow leads b) Manage staffing and resource allocation with workflow leads c) Provide mentoring and support to team members where appropriate2 Ensuring implementations/cases/bugs meet deadlines a) Managing project progress and adapting work as required. b) Track and manage overall SLAs and KPIs3 Managing relationships with clients and stakeholders a) Responsible for distributing information to team members and stakeholders. b) Manage escalations/feedbacks/Root Cause Analysis activities c) Designing risk mitigation plan d) Overseeing all incoming and outgoing project documentation e) Leading the presentation and meetings with stakeholders5 Coordinating staff and internal resources a) Responsible for keeping track of and structuring various tasks, team members and documents. b) Maintain and update all documentations and references (i.e, Skills Matrix, Open Position Role, Playbooks, Dev website, etc.) c) Conducting project review and creating detailed reports for the following: d) Weekly, monthly and quarterly Governance and Business reports.6 Optimizing and improving processes and the overall approach where necessary a) Initiate, manage and track process improvements, automations and action items b) Identify opportunities for improvements to development and support processes

Gurugram, Haryana, India

Worked as a Test Delivery Lead for one of the biggest sports broadcasting companies in the world.• Organizing Test Plan and Test Closure meetings, Providing estimate for Resourcing, Analyze and Quote for project forecasts, Representing Testing team in the Go-No-Go meeting and providing inputs before product implementation.• Organizing Defect Meeting. Review Deliverables (Test Conditions, Test Scenarios and Requirement Traceability Matrix). Approve Time reports for Resources and provide annual feedback.• Stakeholder Management, collaborating with the Business Stakeholders to get the requirements for product. Creating, organizing and maintaining the RTM (Requirements Traceability Matrix), • Creating User Stories/Use Cases in collaboration with stakeholders, developers and testers in various Agile (Scrum) projects and assisting Product owner in prioritizing the product backlog.• Traceability from Design Document (DAD) to Requirements.

Auburn Hills, Michigan, Usa

• Worked as a Senior Business Consultant for a mid west North American Banking client. • Defining the scope of the project by drafting out Goals and objectives in a project charter in collaboration with Business Relationship Manager. • Drafting the questions for RFI (Request for Information) after meeting with the business stakeholders.• Requirements Elicitation, Business Process Modelling, Creating AS-IS and TO-BE documentation, Performing GAP analysis, • Stakeholder Management, collaborating with the Business Stakeholders to get the requirements for product. Creating, organizing and maintaining the RTM (Requirements Traceability Matrix), • Agile Transformation lead/Scrum Master - acted as a change agent in helping client team members to come out of waterfall mindset and adopting Agile methodologies.• Driving various Sprint ceremonies - Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective and other Sprint activities (Backlog Refinement etc). • Creating User Stories/Use Cases in collaboration with stakeholders, developers and testers in various Agile(Scrum) projects and assisting Product owner in prioritizing the product backlog.• Traceability from Design Document (DAD) to Requirements.

Dearborn, Michigan, United States

1) Worked as a Senior consultant for a P&C Insurance client with emphasis on the Requirements gathering and QA aspect of enterprise level projects. 2) End to end knowledge of Property and Casualty Insurance including Policy system, Billing, Claims, Underwriting rules, Actuarial rates, Reinsurance etc. 3) Key Skills included Stakeholder Management, Change Management, Resource Management, Requirement gathering. 4) Providing estimates for resourcing, estimates and budget costs for change controls and managing hours reconciliation for Client financial management.5) Involved in Test Management activities including Test Planning, Test Strategy, Test Closure, Setting up test environment, Defect Management using HP ALM, Automation/Manual Testing Framework (QTP). Supporting Client Teams with UAT and Training documentation for delivered products.6) Reporting project status to Client Stakeholders/Leadership and representing Accenture teams in Go-No-Go meetings, 7) Led the offshore team of (more than 25 members) through multiple successful releases involving various products/sections of P&C Insurance industry: Sales - Quote, New Business, Amendments, Cancellation/ Reinstatement Product and Pricing - rate revision testing and Underwriting RulesBilling System - Mainframe TestingClaims - SAP FACTS system

Bangalore

1) Worked as a Senior Software Engineer.2) Led a team of 15-20 Quality Analysts for P&C Insurance Client in USA.3) Involved in Test activities, Test execution and defect management for large releases.4) Involved in daily and weekly reporting to onshore coordinators.

Bangalore