Position eliminated*• Trusted advisor and People Team front line for employees based in Canada and the US• Work closely with the Functional People Business Partners Team and COEs (Benefits, Compensation, Recruiting and People Operations) to coordinate the implementation of HR initiatives such as performance reviews, training programs, engagement surveys, and career development plans across the region. • Respond to employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate escalation. • Partner with managers in the US and Canada on performance management needs within their teams • Conduct and participate in disciplinary meetings, terminations, and investigations, ensuring local compliance. • Partner with People Operations team to execute the offboarding process (exit interviews and involuntary terminations) • Process employee transactions in Workday (promotions, relocations, salary adjustments, terminations, bonuses, commissions, etc.) • Partner with other departments such as Legal and Payroll as needed. • Work with Functional, People Business Partner Directors on ad-hoc projects when needed.

• Work closely with the Sr. Manager, People Team, Americas to coordinate the local implementation of People Team initiatives such as performance reviews, training programs, engagement surveys, career development plans, local policy creation and maintenance, and culture initiatives.• Performs routine tasks required to administer and execute human resources programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.. Conduct internal audits to ensure employment contracts, employee data and documentation is aligned and sufficient based on our internal processes and policies and state specific regulatory requirements.• Handle employment-related inqueries from applicants, employees, and managers, referring complex and/or sensitive matters to the appropriate escalation.• Partner with the Legal team to navigate changes to state regulations, ensuring changes are communicated to employees and documented appropriately in handbooks and policies• Lead and manage employee disciplinary meetings, terminations, and investigations, ensuring local compliance.• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

● Support people managers and individual contributors in the Technology function by providing coaching, guidance on HR policies and processes and talent management guidance● Investigate employee relations issues ● Conduct offboarding process and facilitate exit interviews. Regularly review attrition data for the organization and make recommendations to leadership based on trends in data and employee feedback● Coach and advise managers on a variety of employee issues including but not limited to: compensation, performance, development, management and leadership style, and compliance● Work closely with other People Business Partners and People Generalists on special projects that have high impact on employee engagement and promote an enhanced employee experience

• Provide support for over 300 employees based in North America and LATAM through their employee life cycle journey by answering questions regarding onboarding, policies, benefits, employee programs, perks, offboarding and troubleshoot any escalations related to employment• Main point of contact to propose enhancements and troubleshoot escalations regarding processes, systems and provide guidance for People Coordinators in North America• Streamline and create resources such as user guides, videos and FAQs for change management• Partner with internal teams (Payroll, IT, Legal, HR Business Partners) and Global HR Operations Manager on new program rollouts related to the employee experience and continuous HR Operations process improvements to drive efficiencies• Support compliance related procedures, audits, annual testing and documentation• Draft and implement new company policies and ensure all policies, employee handbook and on and offboarding practices are up to date and compliant• Maintain data integrity in Workday by conducting routine and ad hoc audits through Workday reporting

• Processed employee life cycle transactions such as onboarding, compensation changes, transfers and offboarding in ADP and Workday• Assisted with involuntary terminations and RIF exercises after company and leadership restructure• Conducted exit interviews and shared information with HRBP’s and business leaders• Participated in system testing tied to new programs, system or process rollouts such as onboarding new hires, terminations, updated business processes for relocation as well as time tracking in Workday.• Assisted with employment verification and I9 verifications• Partnered closely with other People functions and People Partners, Recruiters and Total Rewards Team to execute HR operational processes and services with a focus on employee experience and data• Maintained absolute confidentiality with all candidate and employee personnel files

• Assisted in onboarding new employees by partnering with the Recruiting and HROperations team• Created and posted new requisitions as well as ensured all postings were EEOC compliant• Drafted and sent offer letters to candidates• Initiated drug and background screens for all external hires and completed I9 verifications• Coordinated onsite interviews as well as travel for prospective employees for local and remote GE locations