Govern office operations for onsite personnel of 21 and 150 field employees; oversee local HR, payroll, AR/AP, travel planning, new hire onboarding, meeting management, expense reports, and trainings. Nurture culture of safety, coordinate and lead vendor relations, procure supplies, and execute holiday events for up to 100 guests. Manage projects, control relocation of equipment between sites, lead shipping/receiving, and track fleet insurance and registrations.► Lead extensive calendaring and meeting coordination across numerous time zones, travel arrangements, administration of files, call screening, and daily logistics for extremely busy office► Track and manage expenses, maintain contracts and databases, draft routine and special reports, processing incoming mail, create POs, reconcile invoices and purchase cards, and code entries► Negotiate venue agreements, prepare meeting materials, organize meeting rooms, order/setup catering, and host VIP visitors► Proof, edit, and publish communications after securing sign-offs► Recruit, interview, perform background checks, hire, onboard, train, and orient new hires; oversee performance management, log time off requests, process computer permission approvals, direct deposits, and employee deductions, and drive termination steps► Execute POs and AP for Nortrak, Harsco Rail, Atlantic Track & Turnout, Koppers, Hirail Corp, Holland, Iron Horse Engineering, and Railwel Industries► Understand and comply with all Federal Railroad Administration rules and regulations, confirm right to work and citizenship document validity, and verify all I-9s► Exhibit even-keel temperament, senior-level polish, diplomacy, professionalism, thoughtful problem solving, and leadership

Led office management, calendaring, call screening, communications, correspondence, expense reports, SharePoint database updates, shipping and equipment logistics, payroll, AP/AR, travel coordination, hiring and onboarding, HR support, meeting minutes, and vendor management. ► Supervised bookkeeping, invoicing, PO development, statement reconciliations of P-card, budget adherence, reporting, agency compliance, inventories, fleet insurance and registration, and AP accruals► Governed scheduling, hiring, training, terminations, disciplinary actions, and performance evaluations; mentored and guided new or struggling employees to encourage confidence and achievements while building strengths and independence as valued team member► Resolved personality conflicts, displayed gender and diversity awareness and sensitivity, and provided strong work ethic role-modeling to all personnel► Responded to and strategically maneuver around emergencies, such as utility outages, equipment failures, and inclement weather to ensure all service agreements were met► Provided exceptional customer service in response to all incoming requests, and worked effectively across all staff and vendor types, including cultural, age, personality, lifestyle, and socio-economic differences in manner that conveyed respect and professionalism