Ashley Blue Email & Phone Number

Plano, Texas, United States

Transaction processing consultant for clients while monitoring and analyzing financial consequences of processing methods in an effort to minimize their costs. Utilizes data analysis to identify improvements to existing systems/products and opportunities for new products and services. Also develops educational presentations designed to improve the clients’ understanding and transition processing performance. Collaborates closely with internal departments to ensure a high level of support in order to meet all the needs of our clients.

Responsible for overseeing and monitoring day-to-day administrative and operational workflows to support senior management, staff, volunteers, and the ambassador team.Collaborates with senior management to develop and implement operational strategies aligned with the organization’s goals and objectives. Primary support contact for customers, partnerships, ambassador team, and staff. Develops and manages marketing, networking, and community-based communication content across multiple platforms for both entities to effectively convey our mission, expand our reach, and grow our consumer base.

Addison, Texas, United States

Taught, coached and facilitated virtual training sessions, workshops, and learning events centered around recruitment, retention, networking, and job readiness.Implemented proactive strategies that guided students, fostered success, and assisted in achieving their educational goals. As a Community Manager, I built supportive and personalized relationships with students and provided opportunities for sustained connections within our alumni network.

Business Operations Manager focused on personalized support for business owners across three key verticals: administration, customer advocacy, and social media management while handling all project management needs. Managed client's e-commerce platform and monitored the back office tasks handling all financial services and product orders. Provided clerical, administrative, and marketing support for a diverse book of clients. Delivered comprehensive customer experience for each client's shoppers or community base.Consulted with clients to create and implement B2B/B2C sales growth plans through promotional events and development strategies.

Winston-Salem, Nc

A nonprofit organization created to meet the clothing needs of underserved girls and young women in the state of North Carolina. Spearheaded six giveaway events that served over 1,000 girls, young women, and single mothers across the Triad region of North Carolina. Events consisted of turning a 2,000sq ft. space into a full retail store overnight. Setting up display tables and racks. Sorting, hanging, and folding thousands of clothing donations. Constructed each space to resemble an actual retail store. Responsible for recruiting, training, and supervising nearly 150 volunteers that were specifically selected to work events.

Greensboro/Winston-Salem, North Carolina Area

Managed account claims for fortune 500 customers Target and Wal-Mart/Sam’s Club. Responsible for identifying and reducing the number of false claims by half and negotiating the return of those funds. Managed deductions received from B2B customer accounts to determine the status of any open items. Initiated contact with customers directly or through account reps to secure copies, claims and request appropriate documents needed to support any claim.

Greensboro/Winston-Salem, North Carolina Area

Accountable for delivering exceptional customer care to all B2B account reps and managing all order processes for accounts. Selected to be in charge of over 300 boutique B2B accounts which included 10 reps. Sole coordinator for inbound and outbound inventory, manager for order process from start to finish for all B2B accounts. Delivered excellent communication, negotiation and customer advocate support in order to develop partnerships with all reps along with retail client accounts

Greensboro/Winston-Salem, North Carolina Area

Loader for HFA and SAP/ APS systems. Performed tasks such as calculating and converting data from outside companies into in house systems. Received and processed requests from multiple sources. Monitored various projects while maintaining a consistent flow of daily tasks and requests. Ongoing training and development to learn industry-specific functions.

Winston-Salem, Nc

Collaborated with facility manager to provide top secretarial support and independent judgment to assist with planning, prioritizing, and organizing a very diversified workload. Handled all financial record keeping, and scheduling. Responsible for assembling highly confidential and sensitive documents. Within 6 months, became the supervisor for all daytime facility staff. Managed and assigned all incoming work order requests for two major corporate locations.

Bachelor Of Arts (B.A.), Business Administration, Management And Economics

Activities and Societies: Gamma Kappa Delta

Certification, Non-Profit Management