Ashley Daniel Email & Phone Number

Directs all contractor activities & program performance, supporting CMS with maintaining financially stable & competitive Exchanges, driving state innovation, & promoting program integrity for State Exchanges & recipients of 1332 waivers. -Introduced process improvement through establishment of a Paperwork Reduction Act SharePoint Framework which reduced knowledge gaps as well as through data centralization providing capabilities for quick analysis and trend reports leading to clearer guidance & policy. -Successfully led team through requirements, design, testing, & implementation. -Developed level of effort & cost analysis for proposed solutions. -Organized annual quality training series for team leading to quality & on-time deliverables. -Led team to receive 2021 FedHealthIT Innovation Award. Previously supported CCIIO 1095A/Enrollment Resolution & Reconciliation effort providing services necessary to reconcile discrepancies in enrollment information shared between the Health Insurance Exchanges, issuers, and CMS (ACA). -Provided programmatic and financial oversight for Unmatched Records & manual payment adjustments through monitoring & auditing requirements & guidance from CMS. Manual payment adjustments made on-time & without appeal.-Initialized LEAN process improvement introducing version control for an action item tracker shared daily. Later reduced action item status reporting from daily to weekly due to increased customer trust. -Assessed & led multiple projects including the M834 project which changed the tracking process for health insurance policies at the FFE & had ripple effects across all systems using FFE “Policy” number to track beneficiaries to issuers. -Received positive feedback from customer on Production Readiness Review brief & materials for highly visible project. -Led A-123 audit events, collected documentation, arranged on-site reviews, presented materials & processes, captured next steps, resulting in no findings over 5 years.

Provided technical project management oversight for Requirements, Design, Scheduling, Risk Management, Development, Testing, and Release in support to the U.S. DoD's Electronic Health Record, specifically AHLTA Sustainment Support, AHLTA CHCS Critical Fixes & Support (ACCFS), and Omnibus contracts. AHLTA provides medical support to over 9.6 million beneficiaries world-wide. Served as lead PM for the mandated nationwide conversion requirement to ICD-10 coding from use of ICD-9. In addition provided subcontracting support to Leidos Sr. Program Manager.•Adept in the management of $10+ million projects with tight deadlines and budget constraints. Successfully managed twelve challenging and complex projects to CMMI standards resulting in 100% of deliverables sent on-time with minimal or no defects.•Inherited a project with a slipped schedule; through a series of steps, tracking tools, and team motivation the project caught up to baseline schedule, removing the slip.•Designed and deployed new policies and processes for deliverables and release management that improved efficiency while reducing volume of mistakes.•Met formally at least once weekly with technical leads to prioritize and mitigate open defects. Reduced number initial number of defects by half by providing detailed explanation of requirements and functionality to external test team.•Within one week of project completion conducted post implementation analysis with cross-functional teams to determine areas for program improvements.•Participated in proposal efforts resulting in Prime contract awarding to Unissant.•Received Special Recognition Certificate from customer for successful completion of highly-visible project considered a major component to the overall stabilization efforts to the Clinical Data Repository.•Only employee out of entire company that received the 2013 annual Operations Excellence Award for outstanding customer service.•Received the 2014 annual Employee of the Year Award.

Led a team of project management professionals – hiring, goal setting, coaching, and developing. Strategically partnered with leaders to identify business needs and solutions. Facilitated changes to Standard Operating Procedures, policies, and other documents. Led process improvement opportunities and harmonization efforts to promote best practices.Manage projects upon award throughout finalization - planning, execution, and closing phases. Responsible for developing protocols to state clear and attainable objectives and for creating reports as a final deliverable to the client. Ensure project team compliance to agency regulations and industry standards. Track revenue and brief senior management monthly on trends for strategic purposes. Communicate with internal and external clients daily to ensure project requirements are met.

Design Thinking Practitioner Program

Bs, Biology

Activities and Societies: Circle K International

Project Management Certificate