• Managing the hiring process through Brookdale’s Targeted Selection/Onboarding process• Completion of all HR functions to include, WC, Onboarding, Terminations, OSHA required trainings, monthly all staff meetings and training. • Diligently working to review and re-train all associates to ensure compliance with AHCA requirements. • Working at the second operational point of contact under the Executive Director• Control Monthly budget, controllable expenses, and labor by meeting with department heads monthly for review. • Working with families to collect AR and assist in the understanding of billing.• Working with vendors to ensure our AP is processed timely.• Ensure all ancillary charges are placed on to resident and employee accounts.• Providing excellent customer service to all residents, families, staff and providers.• Assisting to improve all of the AHCA required standards in order to prepare for re-survey• Review and writing of the 2017 budget.• Writing the monthly variance reports, weekly community reports, and overtime approval reports for ED to send to DDO.

• Oversee day to day operations in a 180 bed skilled nursing facility• Manage HR payroll, decrease Overtime• Focus on Accounts Receivable and business office to correct collection issues. Assisted with collection calls and payment set up. • Ensure Census was at budget with marketing management to meet revenue budget• Increase monthly revenue from $10,000 to $75,000• Implemented safety meetings, marketing meetings and quality assurance meetings to meet state minimum requirements laid out by AHCA and Medicare

Interim Assisted Living Administrator- Lecanto, FL• Worked in process development of community relationships and increasing census• Overseeing day to day operations in 200 bed assisted living facility• Implemented plan of corrections to meet AHCA regulations from citations prior to me• Diligently working to take the 41 citations from 2012 survey to a minimum in 2013, and ended with 8• Ensuring the best possible quality of care for our residents• Ensuring the facility is consistently up to standards under the AHCA guidelines• Calculating daily PPD numbers to ensure we’re within budget• Attending local marketing events and assisting in generating new referrals and build community relationships• Monitoring our spend downs to ensure our profitability• Performing weekly AR reviews, assisting with collection calls and letters, and working closely with the business office• Scheduling and overseeing our housekeeping department for accountabilityAdmissions and Marketing Coordinator- Gainesville, FL• Reviewing all potential resident referrals sent by local Hospitals• Verifying Insurance information and obtaining per-authorization before admission• Ensuring all necessary requirement needed for resident care was in-house prior to admissions• Communicating all acceptable referrals to Marketing Liaison for her to conduct her visits• Providing customer service and tours to all potential residents and families

Receptionist and Account Receivable- Gainesville, FL• Responsibility of spend down and budget analysis• Ensuring all Invoices were batched to the proper General Ledger codes• Processing and Batching all facility invoices prior to sending them to corporate for payment• Contacting vendors with any discrepancies• Providing customer service and tours to all potential residents, vendors and familiesAdmissions and Marketing - Gainesville, FL• Reviewing all potential resident referrals sent by local Hospitals• Verifying Insurance information and obtaining per-authorization before admission• Ensuring all necessary requirement needed for resident care was in-house prior to admissions• Communicating all acceptable referrals to Marketing Liaison for her to conduct her visits• Providing customer service and tours to all potential residents and families Administrator In Training- Ocala, FLInternship for 1 year prior to obtaining Nursing Home Administrators License as required by the Board of Health• Learning how to oversee day to day operations in a skilled nursing facility• Learned about employee rights, termination and hiring processes• Attended Accounts Receivable reviews with corporate office monthly as well as Admissions meetings• Obtained working knowledge and understanding of every department including: social services, human resources, maintenance, accounts receivable, business office, nursing, rehab, scheduling, medical records and dietary department• Learned in-depth working knowledge regarding AHCA regulations and guidelines• Weekly Accounts Receivable reviews to ensure collections, Rug meetings for revenue and many other management meetings