Ashley Mccool Email & Phone Number

West Des Moines, Iowa, United States

Des Moines, Iowa Area

Warrenville, Il 60555

º Maintain procedures to improve Title Department work flow. º Ensure proper paperwork is filed in a timely manner according to State Laws.º Research and resolve outstanding Title and Registration errors.º Lead member facing employees on Title requirements. º Audit, for accuracy, the necessary documentation required for direct and indirect loans.º Prepare Mortgage, Assignments of Mortgage, and Releases for recording.

West Des Moines, Ia

º 6+ months experience in customer service, loan administration, and sales environment. º Performed with a high level of accuracy along with meeting production standard guidelines. º Communicated with all levels of the company.º Procured documents from county websites, settlement agents, and title companies.º Checked others work for accuracy to ensure proper refunds given to clients.

Pleasant Hill, Ia

º Built relationships with customers, displaying friendly, attentive service in all interactions. º Handled everyday transactions, including but not limited to, deposits, withdrawals, and transfers.º Adhered to security and compliance procedures for protection of customer accounts, cash drawers, safe deposit boxes, vaults, and other assets.

Sycamore, Il

º Observed and documented children’s behavior and development. Provided written and verbal updates to parents daily. º Provided supervision during everyday activities while creating and maintaining a safe learning environment. º Organized and executed activities scheduled by the lead teacher, along with developing and reinforcing daily routines. º Maintained, organized, and requested supplies when needed from parents to ensure their child had their everyday needs met.