Principal Business Consultant
Current- Implement Blackbaud CRM across all verticals
- Lead in-person and virtual design sessions tailored to client requirements and attendees
- Conduct Business Requirements sessions to identify client requirements
- Lead all non-technical points of customization efforts including writing functional specifications, QA, working with developer on best fit solution, and demoing back to client
- Identify process inefficiencies and recommend workflow improvements
- Ensure conversion activities align with system limitations and best practice