Kari Brown Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

• Financial subject-matter expert for a leading fundraising and communications CRM platform.
• Critical team member on a Workday project that consisted of migrating data, testing new business processes, issuing solutions and high-level troubleshooting.
• Reviewed subscription renewals, amendments, and net new contracts for data tracking purposes.
• Managed financial disputes daily for customers and internal teams.

Charleston, South Carolina Area

• Meticulously prepared and distributed invoices to an extensive client base that exceeded $1MM in monthly revenue.
• Main stakeholder and active participant at an off-site Kaizen event, where I contributed to facilitating process improvements for an extensive billing cycle.
• Executed manual audits in Microsoft Excel related to transactional based revenue. The findings increased the overall monthly recurring revenue for the company.
• Revamped a high-level workflow that was migrated from an acquisition to a more structured and organized design.

Chicago, IL

• Thoroughly researched and reconciled unapplied cash payments.
• Cross-trained in the company’s personal CRM systems applications.
• Constructed business memo templates intended for the sales department to enhance the customer experience.

Twinsburg, OH

• Communicated in a high-volume outbound and inbound environment.
• Aided in the training of new hires with the onboarding process.
• Assigned credit limits to customer accounts based on comprehensive research and guidelines.
• Prepared leased agreements for low and high-risked clients.
• Led the department towards reducing accounts aging over 60 days past due to its lowest in business history.