Kari Brown Email & Phone Number

South Carolina, United States

South Carolina, United States

Charleston, Sc

Student Advising and Support:-Respond promptly to daily student inquiries, providing comprehensive guidance on matters directly impacting their enrollment and college decision-making process.-Advise prospective students on admissions requirements, academic programs, and financial aid opportunities to facilitate well-informed decision-making.-Attend nationwide high school recruiting initiatives, actively promoting the university and engaging with prospective students through participation in college fairs. Admissions and Financial Aid Information:-Provide detailed and accurate information to prospective students regarding admissions procedures and financial aid options.-Ensure prospective students are well-informed about the available resources, facilitating a smooth transition into the enrollment process.

Event Coordination and Management:-Coordinate all aspects of private visits, campus tours, and on-campus events, ensuring seamless execution and a positive experience for prospective students.-Spearhead the planning and execution of various on-campus activities to showcase the university's offerings to potential students.Leadership of Campus Ambassador Program:-Lead and manage the Campus Ambassador program, overseeing a team of 25 student tour guides.-Ensure the Campus Ambassadors provide engaging and informative tours, contributing to a favorable impression for prospective students.Utilization of Slate CRM:-Proficiently utilize Slate CRM to streamline processes, including running queries, sending scheduled mailings, maintaining accurate student records, and efficiently managing visit schedules.-Leverage technology to enhance organizational efficiency and improve communication with prospective students.

Indianapolis, Indiana, United States

Strategic Brand Representation:-Successfully marketed the RCI brand and products to members, employing a customer-centric approach to identify and tailor solutions that best fit individual needs.-Consistently exceeded sales targets by leveraging in-depth product knowledge and effective communication skills.-Elevated the brand's presence and ensured a seamless customer experience. Conflict Resolution Expertise:-Demonstrated exceptional skills in conflict resolution, maintaining composure and professionalism when addressing the needs of impatient or upset customers.-Successfully de-escalated challenging situations, fostering positive customer relationships and ensuring customer satisfaction.Industry Trends and Travel Regulations:-Proactively stayed ahead of tourism and travel industry trends, as well as regulatory changes and restrictions.-Utilized up-to-date knowledge to provide valuable support and guidance to members, ensuring their travel experiences aligned with current industry standards.Customer Relationship Management:-Fostered positive and lasting relationships with customers by providing personalized attention and ensuring their unique needs were met.-Developed and maintained a loyal customer base through a combination of attentive service and expert product knowledge.

Seymour, Indiana, United States

Talent Acquisition and Full-Cycle Hiring:-Conducted comprehensive interviews and managed the full-cycle hiring process for both new and returning staff, ensuring the selection of qualified individuals aligned with the organization's goals.-Implemented strategic recruitment strategies that resulted in successful team acquisition and enhanced staff retention.Social Media Management and Lead Generation:-Maintained and curated engaging content on social media platforms to generate leads and attract prospective candidates.-Utilized strategic posts to enhance brand visibility, contributing to the recruitment of high-quality talent.Event Management and Coordination:-Orchestrated the organization, budgeting, and execution of university campus visits, recruiting events, and staff reunions, leading to increased staff acquisition and retention.-Successfully managed and coordinated summer preparations, training sessions, and job and housing assignments for a team of 70+ staff and volunteers, ensuring a smooth and efficient operational flow.Group Event Planning and Logistics:-Developed detailed proposals, contracts, meal plans, and retreat schedules for over 15 group events annually.-Efficiently managed financial aspects, including collecting deposits and final invoices, ensuring financial accountability and transparency.-Oversaw the preparation of all event spaces, ensuring a seamless and enjoyable experience for participants.Relationship Management:-Sustained long-term relationships with various customers, including university staff, volunteers, and guest group contacts, fostering a collaborative and supportive environment.-Successfully negotiated and maintained contracts with external partners, contributing to positive organizational partnerships.

Seymour, Indiana, United States

Leadership and Team Management:-Led and empowered a team of 5-7 Area Directors, providing guidance, support, and effective problem-solving assistance.-Ensured seamless collaboration and communication within the team, fostering a positive work environment and enhancing overall team performance.Strategic Program Development:-Designed and implemented a comprehensive weekly camp schedule accommodating over 35 different groups.-Incorporated flexibility and adaptability into the schedule to address the unique needs and preferences of each group, resulting in a tailored and enriching experience for campers.Proactive Problem Resolution:-Demonstrated a proactive approach in responding to diverse challenges, including personal conflicts, staffing issues, maintenance concerns, safety protocols, and camper needs.-Employed effective problem-solving skills to address issues promptly, ensuring a safe and enjoyable camp environment for both staff and campers.Training Program Facilitation:-Organized and facilitated the training sessions for a cohort of 30 staff members spanning 6 distinct work teams.-Developed and implemented a comprehensive training curriculum, equipping staff with the necessary skills and knowledge to excel in their roles and contribute to the success of the program.

Beecher, Il

• Responded to bids and proposals for school districts and public libraries throughout the United States tobecome an approved vendor to conduct business• Assisted the customer service and processing departments with entering and classifying purchase orders

Seymour, In

• Managed daily operations in both store locations• Scheduled employee shifts each week• Solved customer and employee problems• Tracked inventory and accepted merchandise deliveries• Performed transactions of various payment types

Seymour, In

• Answered and directed all phone calls• Handled money and worked with camper and staff information• Gained experience in customer service through answering questions and handling complaints via phone calls, emails and face-to-face interaction

Seymour, Indiana

Bachelor Of Arts - Ba, International Business/ Marketing

Master Of Business Administration - Mba

Study Abroad- Prague, Czech Republic, International Culture

International Business Institute

• Ten week study-abroad program to thirteen countries: Lithuania, Latvia, Russia, Germany, Czech Republic, Austria, Belgium, Switzerland.