Ashley Pearson Email & Phone Number

Bakersfield, California, United States

- Documenting patient charts as necessary and as instructed by the therapist, assisting physical therapists with patient history and intake information when necessary. - Communicating patients response for treatments to supervising therapist appropriately a timely.- Demonstrating excellent customer service, positive attitude towards patients, resolving problems within the workplace and always using professional etiquette - Utilize therapy software appropriately and timely maintaining HIPAA compliance- Backing up the front office staff and floor staff during busy periods

Bakersfield, California, United States

- Ensured that Resident Engagement Department met all State and Federal regulations - Resolved simple to complex resident relations issues in a timely manner and ensured that all relevant information regarding resident concerns and requests were accurately recorded- Participated in annual Resident Satisfaction Survey initiatives and addressed resident complaints and grievances - Implemented basic assistant duties such as: answering phone, returning phone and email messages in a timely manner, organizing and filing paperwork involved with the Resident Engagement Department- Demonstrated excellent interpersonal skills and ability to work with diverse populations

Bakersfield, California, United States

- Established a welcoming environment, engaged customers upon entering the business, applied good judgement, decision making and problem-solving skills - Supported a collaborative team environment, communicating effectively with customers, team members and supervisors - Managed - customers orders, worked with Point Of Service (POS) System accurately and demonstrated the ability to thrive in a fast-paced work environment

Undergraduate Certificate, Medical Billing & Coding/ Health Information Coding, Health Information Technology

Physical Therapy Aide, Physical Therapy/Therapist