• Managed and motivated a team by setting clear goals and providing support, helping to achieve monthly salestargets, and consistently ensured excellent customer experience.• Performed routine audits on inventory and cash handling procedure, identifying and addressing discrepancies tomaintain financial accuracy and operational efficiency.

• Provided exceptional customer service to individuals, ensuring accuracy and efficiency in processing deposits, withdrawals, andvarious financial transactions.• Demonstrated a strong commitment to security protocols by strictly adhering to corporate policies regarding Personal IdentifiableInformation (PII), effectively mitigating the risk of data breaches.• Drove revenue growth for the banking center by proactively promoting additional banking products and services, such as newaccounts and financial planning solutions, during client interactions.• Displayed flexibility and dedication by willingly working extended hours to support the banking center during periods of staffingshortages or increased demand.• Recognized for outstanding performance and collaborative teamwork with a merit raise within just two months of employment,surpassing expectations and contributing to the success of the team.

• Provided technical support to customers by troubleshooting PC issues, including hardware and software problems, ensuring aseamless gaming experience for patrons.• Effectively managed time and resources by coordinating meetings, handling incoming calls, and providing training to newemployees, ensuring smooth operations and efficient utilization of staff resources.• Contributed to the achievement of a 4.9-star Google review rating by consistently delivering exceptional customer service andensuring customer satisfaction through prompt resolution of inquiries and technical issues.