• Formulate and found the creation of the student employee development program and supervisor training program for all campus personnel• Spearhead the creation and establishment of a campus-wide sophomore development and retention program and its included programming and learning initiatives• Direct and execute 10 major events including multiple career fairs and mock interview days, as well as around 25 smaller events per year• Facilitate and organize the implementation of a new payment processing platform and process as well as redesigning application and evaluation processes for 8+ departmental programs/events• Train, schedule, and supervise student employees, including conducting weekly meetings and creating individualized professional development plans• Foster and maintain connections with over 150 employers and community stakeholders• Corresponds effectively with community members, employers, alumni, parents, faculty, staff, and students via email and telephone systems• Constructed and established new application and registration forms and processes for multiple departmental programs and events• Conceptualize and design social media content, website design, and promotional products

• Served as the Assistant to the Executive Director of Student Life supporting all aspects of office management, as well as performed administrative duties for an additional three departments• Prepared quarterly budget reports for over $250,000 across twelve accounts, consistently submitting prior to specified deadlines• Decreased supply costs by properly managing inventory, obtaining quotes, and purchasing appropriately priced products• Managed executive calendars, strategically coordinated meetings, and events• Communicated effectively with community, alumni, parents, faculty, staff, and students via telephone and email systems• Planned, coordinated, and finalized travel for staff and student groups, including making all arrangements and reservations• Assisted in managing details of planning, executing, and presenting at retreats, workshops, and banquets• Designed and directed social media content and schedules for multiple departments• Audited, maintained, and approved leave reports, leave requests and payroll for approximately fifty staff and students• Supervised, scheduled, and trained an average of ten students and graduate assistants, including developing a professional development plan• Analyzed, updated, and maintained records, office systems, and procedures to increase efficiency and productivity• Identified and implemented new technology and resources, redesigned and streamlined systems for recommended improvements and cost reductions

• Accurately verified and processed an average of one hundred fifty new client applications weekly• Researched and proactively assisted with customer queries regarding their accounts• Conducted credit checks and obtained references for account applicants• Verified customer entity and project information to ensure security of company investments• Prepared, organized and filed various legal documents for both civil and criminal court cases• Coordinated with our team of twenty-five to improve level of production and customer service

• Served as Marketing Coordinator for the branch which included ordering materials for and marketing new campaigns and initiatives for the bank• Processed customer transactions in lobby and drive-thru• Evaluated and interpreted information from customer accounts in response to queries by customers and financial advisors• Streamlined processes to effectively track, order and maintain inventory

• Provided guidance to customers for their decorating, copying/faxing requests, and classroom needs• Cataloged and entered new inventory in the point of sale system• Conceptualized and developed successful marketing, advertisements, and customer incentives for employer• Created specialty decorating, business cards, and computer design projects for customers and employer