● Build and maintain client relationships with 20 families ● Connecting effectively with 6 Spanish-speaking and bilingual families using translation technology● Facilitate 3 productive meetings to collaborate weekly to analyze data and plan strategic instruction● Educated students remotely for 1 year and successfully taught 30 young learners basic to advanced technological skills● Establish processes for student safety and security in the classroom and online● Gain management experience as the 3rd-grade department chair and member of the school leadership team for 1 year● Mentor 7 beginning teachers with data analysis, presentation skills, and relationship-building● Spearheaded customer advocacy by founding an equity team and developing 10 monthly newsletters ● Awarded NC Schools Go Outside Grant to cover field trip fees for 80 learners

● Collaborate with subject matter experts to plan and implement 30 successful camps ● Designed and delivered 2 online learning modules during the COVID-19 Pandemic

-Collaborated in a start-up environment with a team of 5 instructors to build the program from the ground up -Marketed to 425 social media followers to build a strong client base-Utilized MindBody, a Customer Relationship Management (CRM) tool, to track client information and accounts

-Pioneered a chair yoga class and had 100% client retention -Grew the company from 2 yoga instructors to a 5 member fitness team -Instructed classes of up to 10 customers-Built strong relationships with clients and fostered health and wellness through yoga

-Provided exceptional customer support by assisting with sales, returns, and rewards membership-Upselling and cross-selling products to increase company revenue -Recruited more than 50 new members to the customer rewards programs-Performed opening and closing duties over 30 times