Ashley Traczyk Email & Phone Number

Tampa, Florida, United States

● All Team Lead responsibilities● Uses Jira to create filters, Dashboards, and Boards to generate reports and manage Scrum Team and QA department data● Facilitates communication across international teams● Manages QA automation projects● Maintains QA environments in ESX and AWS● Provides technical and interpersonal guidance to employees● Improves inter-departmental relationships by working closely with Product Management, Project Managers, Developers, and Support to improve the overall workflow and product ● Works with other QA Managers to standardize QA reporting, metrics, and titles● Holds monthly cross-product QA meetings to communicate company initiatives ● Migrated test cases from TestRail to TM4J (now Zephyr)● Manages resources across multiple projects● Manages and maintains the department’s budget

Tampa, Florida, United States

● Organized and maintained TestRail● Reviewed new test cases to verify that cases are written to standards● Designed a career program for Quality Assurance so colleagues have diverse paths of growth within the department● Designed new hire training program to educate new colleagues on internal processes, Quality Assurance standards, and the ConnectWise Automate software● Identified overarching issues with the product and tries to bring awareness and action to those issues via tickets, meetings with the decision makers, or Bug Hunts● Promoted the Automate culture by supporting after-work group activities like Dungeons & Dragons and Magic the Gathering, and running a weekly “Game n’ Lunch” ● Created documents in Confluence to provide a centralized source of information for the department● Assisted in the implementation of Confluence and the documentation standards● Ran bi-weekly one-on-ones with my team to keep updated on their individual and Scrum teams’ progress, achievements, or concerns

Tampa, Florida, United States

● Wrote and implemented test cases● Trained new hires● Internally documented information● Tested ConnectWise Automate to find defects and opened tickets● Worked with the Scrum team to produce quality features in a timely manner● Identified areas of risk and communicated the concerns of those areas● Able to prioritize and work on multiple projects simultaneously

Tampa/St. Petersburg, Florida Area

My daily duties include: answering phones, addressing emails, and taking care of web cases. Many times, I train clients on new workflows especially for Meaningful Use and upcoming ICD10. My specialties include Intergy EHR and Practice Portal. I'm also familiar with HL7, DDS, Recalls, and Practice and System Administration.

I was one of the main openers of the store, ensuring that everything is in order before the day begins. I also trained new employees on production, focusing on speed, quality, and following company standards. When not training, my focus was making the production line run smoothly and that all orders were sent out quickly and accurately.

Cross-trained in all departments of the store. Comfortable with interacting with customers in person and over the phone to communicate information or sales.

Teaching people of all ages how to take care of a horse, safety procedures regarding horses, and how to ride a horse. Duties also include: feeding and grooming horses, taking care of a variety of other farm animals, and scheduling appointments.