Ashley Boyd Email & Phone Number

* Responsible for managing and producing high-quality content across various platforms to enhance brand visibility and engagement. * Develop and produce 10+ pieces of content weekly, including social media updates, videos, presentations and graphics.* Utilize curated planning content strategies to ensure seamless content production and delivery.* Increase engagement rates by 15% through compelling and targeted content.* Conduct bi-weekly meetings to review content plans and performance.* Conduct regular research on industry trends and competitor content strategies, applying insights to improve content relevance and effectiveness.

Charlotte, North Carolina, United States

* Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.* Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then study your findings.* Assisting the creative team with the design of promotional materials.* Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.* Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.* Monitoring social media and company website metrics.* Utilizing SEO methods to increase site traffic.* Suggesting new ways to promote company offerings and to reach consumers/clients.

Charlotte, North Carolina Area

* Monitored and analyzed security events across 6 systems daily to detect and respond to threats.* Generated detailed security dashboards monthly in Tableau and Splunk to monitor key performance metrics that provided actionable insights.* Deployed data loss prevention solutions, to ensure compliance with industry regulations (GDPR, HIPAA, PCI-DSS) through regular audits and assessments.* Achieved a 95% incident detection rate by implementing advanced monitoring tools and techniques.* Reduced false positives by 20% through refined alert tuning and rule adjustments.* Increased employee phishing awareness scores by 20% through targeted training and simulated phishing exercises.* Provided recommendations based on analysis and presented information to key stakeholders to drive informed decision-making.

Greensboro, North Carolina

Accountable for reinforcing learning concepts by assisting students with lab and homework assignments. Maintain and produce grade reports.

Greensboro, North Carolina

Explores the privacy issues and concerns of personal health record systems. Collects data through individual research to produce presentations. Contributes to publications written in collaboration with professors.

Charlotte, North Carolina

* Escalated potential quality errors to developers and validated deliverables to ensure adherence to functional and design requirements.* Collaborated with development teams to understand project requirements and objectives, contributing to the creation of detailed testing documentation.* Supported applications through integration environments and code migrations, ensuring smooth deployment processes.* Coordinated UAT sessions with end-users and documented detailed feedback to enhance features. * Conducted regression testing on applications to ensure existing functionality is unaffected by new changes.* Maintained test plans and test cases for 3 different application projects.* Increased automated test coverage by 20% within the internship period by developing automated test scripts.

San Antonio, Texas

* Conducted weekly maintenance checks on both test and prod servers, ensuring full compliance with maintenance schedules.* Tracked and managed IT inventory, maintaining 100% accuracy in asset records.* Maintained detailed records of backup activities and recovery tests to comply with data retention policies.* Created and updated technical and standard operating procedures. * Monitored core infrastructure devices through operating dashboards to maintain optimal performance levels.* Conducted assessments of technology solutions to evaluate their capability in meeting business and technical requirements.

Master Of Science (M.S.), Computer Science - Information Assurance

Bachelor Of Science (B.S.), Computer Science

Activities and Societies: Upsilon Pi Epsilon (UPE) Computer Science Honors Society (Secretary) Golden Key Honors Society E Board (Miss..

Education record