Ashley C. Email & Phone Number

Fort Collins, Colorado Area (Remote)

Lead PM for company-wide hero launches consisting of 450+ individual products launching yearly across three different product categories (mobile device case protection, screen protection and lifestyle accessories)Managed project scope, schedule, budget, quality, resources, communications, risks and opportunities for 2 new Product Line developments.

Fort Collins, Colorado Area

Managed project scopes, schedules, budgets, quality, resources, communications, risks and opportunities as lead PM for 40+ standard mid-tier projects while also providing PM support for 30+ standard hero projects over 10-month periodCoordination of partnership projects including 20 custom-graphics for Disney, three seasons of custom-graphics for key.

Fort Collins, Colorado Area

Coordinated major company launch by hosting and facilitating cross-functional, global team meetings and communicating status updates to internal teams; managed launch schedule, budget and omni-channel marketing plans for 181 productsExecuted coordination of marketing plans for 48 new product launches over 14-month periodInnovated and implemented global.

Fort Collins, Colorado Area

Coordinated cross-functional company-wide launch by managing the launch schedule, budget and omni-channel marketing assets for 53 products, driving 60M media impressions over four-months Executed coordination of marketing plans for 37 new product launches over ten-month period

Developed, planned and coordinated the uniVERSE Student Challenge; 1.1M consumers were reached with omni-channel marketing activations leading to 60 student entries for the challenge from 17 states across the USCoordinated cross-functional marketing efforts for closed2open, the first ever company-wide volunteering event at Otter Products; 850+ employees.

Fort Collins, Colorado Area

Maintained daily monitoring of seven social media platforms and resolved 2,300+ customer escalations per-year Content analysis and consumer engagement tracking for seven social media platforms, growing the OtterBox social media community by 350,000+ followers over 22-monthsCreated and maintained weekly competitor analysis report illustrating trends for 22.

Fort Collins, Colorado Area

Consistently over-performed in all quality metric indicators; met incentive goal 10 out of 12 monthsRecognized for excellent adherence standards; 96.3% YTD averageHand selected by CS Leads and Management Team for LifeProof Administration Team (temporary project)Returned to exceeding expectations upon returning to CSR role after 5-month temporary.

Fort Collins/Loveland, CO

Processing of cash and check transactions; balancing a personal cash drawer and the store vault dailyAchieved Silver Payout level for sales incentive program within my first six-months of employment Ongoing coaching and training within the Teller Team (customer service and transaction processing)Coordination of quarterly auditing tasks for the branch.

Fort Collins, Colorado

Customer engagement, education and sales via specific product and service recommendationsEmployee training and scheduling; floor lead for seasonal employees during the holiday months Engagement with management for sales performance reviews and recommendations across departments Processing of returns and exchanges; customer service via telephone support.

Fort Collins, Colorado Area

I assisted lab technicians with the planting of seeds for testing and analysis.

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Psi Chi, Psychology Student Alliance, Network CSUConcentrated on Industrial and Organizational Psychology

Bachelor Of Science (B.S.), Human Development And Family Studies, General

Activities and Societies: Hesperia National Honor Society, NetworkCSUFocus on Children and Youth

Study Abroad, World Studies

Activities and Societies: LeaderSHIP AcademySemester Abroad sponsored by UVa (Semester at Sea).

Semester Abroad