Disability Income Insurance Agent
Current- Perform outside marketing activities to generate company sales.- Prepare quotations on customer change requests to policies- Receive and respond to all customer inquiries and complaints. Request any missing or required information from customers and follow up for that information.- Maintain strong knowledge of all company products, pricing, and policy features.- Maintain knowledge of industry competitors and provide critical market feedback to your supervisor regarding local competition and service needs.- Direct customer service representatives (CSRs) in tasks relating to coverage of retail office.- Follow-up routinely with customers on all open or unresolved issues including calling lapsed customers.- Answer the telephone in a prompt, professional and courteous manner.