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Ashley D'Onofrio Email & Phone Number

Strategic Account Executive | Customer Success Advocate | Revenue Retention & Growth at BioCentury Inc.
Location: New York City Metropolitan Area, United States, United States 13 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Strategic Account Executive | Customer Success Advocate | Revenue Retention & Growth
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Ashley D'Onofrio? Overview

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Quick answer

Ashley D'Onofrio is listed as Strategic Account Executive | Customer Success Advocate | Revenue Retention & Growth at BioCentury Inc., a company with 69 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Ashley D'Onofrio.

Ashley D'Onofrio previously worked as Global Strategic Account Manager at Biocentury Inc. and Senior Director, Strategic Accounts at Swrve (A Messagegears Company). Ashley D'Onofrio holds Bachelor Of Arts from Fordham University.

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Email format at BioCentury Inc.

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BioCentury Inc.

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Profile bio

About Ashley D'Onofrio

With a successful track record in retention and account expansion, my focus is on maximizing customer's strategic potential. As a seasoned professional, I bring a depth of experience and a commitment to delivering relationship excellence that resonates with customers. I find a way to become an extension of the team and work on a strong, trusting partnership. Building a foundation of trust is key.My communication skills and positive energy have been instrumental in driving customer loyalty and account expansion. When we work together, great things happen.

Current workplace

Ashley D'Onofrio's current company

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BioCentury Inc.
Biocentury Inc.
Strategic Account Executive | Customer Success Advocate | Revenue Retention & Growth
redwood city, california, united states
Website
Employees
69
AeroLeads page
13 roles

Ashley D'Onofrio work experience

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Global Strategic Account Manager

Current
Dec 2024 - Present

Senior Director, Strategic Accounts

Working to maximize the full-potential of our top strategic accounts as they leverage Swrve/MessageGears for their cross channel data and marketing needs. Focusing on growing key accounts, both within current business units and new business units. Key goal of expanding account adoption and revenue.

Feb 2024 - Nov 2024

Global Vp, Customer Success

Oct 2022 - Feb 2024

Global Director, Customer Success

Sep 2021 - Oct 2022

Director Of Customer Success, Americas

Jun 2021 - Sep 2021

Sr. Manager, Customer Success

Dec 2019 - Jun 2021

Customer Success Manager

Greater New York City Area

As a CSM at Demandbase, I was responsible for customer renewals and expansions. While focusing on customer strategy and ensuring on site meetings, I was able to form true partnerships. I was able to understand the customer goals to ensure we were being effective and providing value. I was able to attain a retention rate of over 93%, while increasing ACV.

Nov 2015 - Aug 2017

Senior Account Manager, Strategic Partnerships

Greater New York City Area

Feb 2015 - Nov 2015

Manager, Client Services

Bbn Networks

Greater New York City Area

- Manage the integration of BBN’s programmatic campaigns onto AppNexus; point of contact for all troubleshooting and technical inquiries- Train Ad Operations to ensure proper set up, optimization strategies and continued campaign success- Administer all communication and SOW’s with third party data vendors; based on performance and discrepancy testing.

Jun 2014 - Feb 2015

Account Manager - East

Greater New York City Area

  • Build relationships with clients to assist in pre-sale activities and monitor campaign performance to optimize for renewals, up-sells and incremental budgets
  • Create, implement, and troubleshoot client pixels to ensure proper data tracking and analytics
  • Provide reporting and analysis on campaign performance vs. ROI/CPA/CPC/CTR goals using Bizo Marketing Platform
  • Manage the Account Management Twitter Page to create awareness for the company and its products
Jun 2013 - Jun 2014

Product Analyst

Greater New York City Area

  • Critically evaluate information gathered from various sources, reconcile conflicts, and distinguish user requests
  • Use Scrum/Agile methodology to manage a backlog, create tasks and plan out sprints accordingly
  • Become an expert on the products related to your projects and feature assignments
  • Decompose high-level information into detailed units of work for the engineering team to estimate and tackle with a clear understanding of expected results
  • Abstract from low-level detailed information into generalized conclusions for management
  • Interpret business needs from internal & external sources and translate them into application requirements with the guidance of the VP of Product Management
Dec 2012 - Jun 2013

Advertising Account Manager

  • Maintain contract requirements and fulfillment through Madison Logic’s lead generating platform
  • Create and launch all lead-generating campaigns for HR, Marketing and Technology verticals
  • Serve as point person for the client to receive all creative assets and create custom forms
  • Track the performance of digital media content such as whitepapers, webinars and case studies
  • Supply clients with daily lead delivery reports
Sep 2011 - Dec 2012
Team & coworkers

Colleagues at BioCentury Inc.

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2 education records

Ashley D'Onofrio education

FAQ

Frequently asked questions about Ashley D'Onofrio

Quick answers generated from the profile data available on this page.

What company does Ashley D'Onofrio work for?

Ashley D'Onofrio works for BioCentury Inc..

What is Ashley D'Onofrio's role at BioCentury Inc.?

Ashley D'Onofrio is listed as Strategic Account Executive | Customer Success Advocate | Revenue Retention & Growth at BioCentury Inc..

Where is Ashley D'Onofrio based?

Ashley D'Onofrio is based in New York City Metropolitan Area, United States, United States while working with BioCentury Inc..

What companies has Ashley D'Onofrio worked for?

Ashley D'Onofrio has worked for Biocentury Inc., Swrve (A Messagegears Company), Swrve, Demandbase, and Addthis.

Who are Ashley D'Onofrio's colleagues at BioCentury Inc.?

Ashley D'Onofrio's colleagues at BioCentury Inc. include Alanna Farro, Meredith Durkin Wolfe, Cole Travis, Marguerite Marie Charles, and Doreen Arthur (Mbs, P.S.M).

How can I contact Ashley D'Onofrio?

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What schools did Ashley D'Onofrio attend?

Ashley D'Onofrio holds Bachelor Of Arts from Fordham University.

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