Ashley Fetters Email & Phone Number

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

Lead the onboarding experience for new partners and collaborate with Sales and Account Management teams to oversee project management, scheduling, status and updates.• Coordinated partner onboarding processes, managing deadlines, facilitating discussions, and tracking project progress to ensure successful completion of assignments, resulting in streamlined operations and improved efficiency.• Utilized strong data analysis skills to interpret and convey information effectively for offshore execution, collaborating with creatives and business owners to identify the scope of work and proactively improve processes, leading to enhanced decision-making and optimized workflows.• Effectively communicated with business owners and flagged potential issues to Fresha leadership while demonstrating the Fresha Ecosystem to meet partners' business requirements, fostering transparent communication and strategic alignment across teams.

Vancouver, British Columbia, Canada

Worked closely with stakeholders to maximize workflow through schedule management and coordination with operation managers. • Managed schedules and coordinated with operation managers to maximize workflow efficiency by scheduling inbound and outbound shipments across diverse transportation networks, ensuring seamless project execution.• Oversaw the receipt and dispatch of products, verifying documentation accuracy and aligning with customer needs and project specifications while consulting with clients, suppliers, and Production Managers to maintain integrity.• Maintained detailed records through comprehensive spreadsheets, tracking workflow progression and inventory levels for informed decision-making while issuing industry-specific documentation to facilitate the smooth movement of materials.

Vancouver, Canada Area

Led sales team to create a client-centric culture while working with studio owner and leadership team to set and prioritize goals.• Cultivated a client-centric culture by setting and prioritizing goals with studio owners and leadership, utilizing product and customer data for informed profit projections.• Spearheaded training programs for new hires and team leads, ensuring skill empowerment and brand consistency across initiatives.• Achieved a 65% open rate and a 45% click-through rate in email marketing, driving engagement and adapting content for target audiences amidst external challenges like COVID-19.

Vancouver, British Columbia, Canada

Created various media and content for multiple businesses, including hotel marketing, pub-fare and cocktail restaurants, golf courses, and bowling alleys.• Developed and implemented online marketing campaigns to drive business growth.• Utilized web analytics tools to assess website performance and optimize user experience.• Collaborated with cross-functional teams to align web content with marketing objectives.• Maintained web domains and ensured seamless transitions during hosting changes.• Generated reports and analyzed data to track website traffic and measure campaign effectiveness.• Contributed to the development of sales and marketing strategies through regular team meetings.

Vancouver, Canada Area

• Promoted craft beer products and facilitated creative menu selections to boost sales.• Created efficient employee schedules to ensure adequate coverage during peak hours and minimize labour costs.• Developed innovative events and special promotions to drive revenue growth.• Gathered client feedback to identify business needs and implemented process improvements accordingly.• Ensured compliance with health department standards by consistently preparing beverage products, maintaining cleaning schedules, restocking items, and sanitizing equipment.• Recruited, trained, and supervised staff to deliver exceptional customer service and promptly resolve issues.• Implemented checklists for smooth transitions between shifts.• Conducted weekly sales meetings with management teams to establish merchandising, sales, and profit objectives.• Maintained accurate daily logs, computer tracking systems, and other relevant documentation.• Reported accidents, injuries, or unsafe work conditions to health and safety management and proactively sought solutions for prevention.

West Kelowna, British Columbia, Canada

• Identified performance gaps and implemented process improvements proactively.• Conducted and led weekly store meetings for all employees.• Utilized PCP training tools to coach sales associates on product knowledge.• Created work schedules based on sales volume and staffing requirements.• Achieved top ranking among 99 regional locations by driving branch sales.• Provided friendly and knowledgeable customer service in response to concerns.• Trained new associates on the POS system and key sales tactics.• Executed merchandising displays in-store weekly as the primary display builder.• Assigned tasks to team members according to company needs, individual strengths, and job knowledge.

Certificate, Data Analytics

Certificate, Social Media Marketing

Associate'S Degree, Graphic Design