Ashley Fetters Email & Phone Number

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

• Lead the onboarding experience for new partners and collaborate with Sales and Account Management teams to oversee project management, scheduling, status and updates.
• Coordinated partner onboarding processes, managing deadlines, facilitating discussions, and tracking project progress to ensure successful completion of assignments, resulting in streamlined operations and improved.
• Utilized strong data analysis skills to interpret and convey information effectively for offshore execution, collaborating with creatives and business owners to identify the scope of work and proactively improve.
• Effectively communicated with business owners and flagged potential issues to Fresha leadership while demonstrating the Fresha Ecosystem to meet partners' business requirements, fostering transparent communication and.

Vancouver, British Columbia, Canada

• Worked closely with stakeholders to maximize workflow through schedule management and coordination with operation managers.
• Managed schedules and coordinated with operation managers to maximize workflow efficiency by scheduling inbound and outbound shipments across diverse transportation networks, ensuring seamless project execution.
• Oversaw the receipt and dispatch of products, verifying documentation accuracy and aligning with customer needs and project specifications while consulting with clients, suppliers, and Production Managers to maintain.
• Maintained detailed records through comprehensive spreadsheets, tracking workflow progression and inventory levels for informed decision-making while issuing industry-specific documentation to facilitate the smooth.

Vancouver, Canada Area

• Led sales team to create a client-centric culture while working with studio owner and leadership team to set and prioritize goals.
• Cultivated a client-centric culture by setting and prioritizing goals with studio owners and leadership, utilizing product and customer data for informed profit projections.
• Spearheaded training programs for new hires and team leads, ensuring skill empowerment and brand consistency across initiatives.
• Achieved a 65% open rate and a 45% click-through rate in email marketing, driving engagement and adapting content for target audiences amidst external challenges like COVID-19.

Vancouver, British Columbia, Canada

• Created various media and content for multiple businesses, including hotel marketing, pub-fare and cocktail restaurants, golf courses, and bowling alleys.
• Developed and implemented online marketing campaigns to drive business growth.
• Utilized web analytics tools to assess website performance and optimize user experience.
• Collaborated with cross-functional teams to align web content with marketing objectives.
• Maintained web domains and ensured seamless transitions during hosting changes.
• Generated reports and analyzed data to track website traffic and measure campaign effectiveness.

Vancouver, Canada Area

• Promoted craft beer products and facilitated creative menu selections to boost sales.
• Created efficient employee schedules to ensure adequate coverage during peak hours and minimize labour costs.
• Developed innovative events and special promotions to drive revenue growth.
• Gathered client feedback to identify business needs and implemented process improvements accordingly.
• Ensured compliance with health department standards by consistently preparing beverage products, maintaining cleaning schedules, restocking items, and sanitizing equipment.
• Recruited, trained, and supervised staff to deliver exceptional customer service and promptly resolve issues.

West Kelowna, British Columbia, Canada

• Identified performance gaps and implemented process improvements proactively.
• Conducted and led weekly store meetings for all employees.
• Utilized PCP training tools to coach sales associates on product knowledge.
• Created work schedules based on sales volume and staffing requirements.
• Achieved top ranking among 99 regional locations by driving branch sales.
• Provided friendly and knowledgeable customer service in response to concerns.

Certificate, Data Analytics

Certificate, Social Media Marketing

Associate'S Degree, Graphic Design