Ashley Carroll Email & Phone Number

At Operations House, we help small business owners scale profitably—without sacrificing what makes their business unique. We create systems that allow your team to 𝐰𝐨𝐫𝐤 𝐬𝐦𝐚𝐫𝐭𝐞𝐫, 𝐧𝐨𝐭 𝐡𝐚𝐫𝐝𝐞𝐫 so that every step of your journey benefits both your 𝐛𝐨𝐭𝐭𝐨𝐦 𝐥𝐢𝐧𝐞 and your 𝐩𝐞𝐨𝐩𝐥𝐞.💡 𝐇𝐞𝐫𝐞'𝐬 𝐇𝐨𝐰 𝐖𝐞 𝐃𝐨 𝐈𝐭:• Build 𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐞𝐝 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 that take the chaos out of daily operations, giving you more time and clarity.• Optimize 𝐩𝐫𝐨𝐟𝐢𝐭 𝐦𝐚𝐫𝐠𝐢𝐧𝐬 by implementing scalable processes that both 𝐰𝐨𝐰 and set 𝐡𝐞𝐚𝐥𝐭𝐡𝐲 𝐛𝐨𝐮𝐧𝐝𝐚𝐫𝐢𝐞𝐬 with clients.• Cultivate a workplace culture where 𝐩𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐬𝐚𝐟𝐞𝐭𝐲 is a priority, empowering every team member (including you!) to do their best work and stay motivated.Whether you're looking to improve profitability, reclaim your time, or build a motivated, thriving team, Operations House will guide you toward success—𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐛𝐮𝐫𝐧𝐨𝐮𝐭.

At Momentum Accounting, I helped CEOs turn vision into reality without compromising team well-being. By focusing on 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 and 𝐩𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐬𝐚𝐟𝐞𝐭𝐲, I proved that happier teams lead to stronger, more profitable businesses.💡 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Increased year-over-year revenue by 20% for 2019, 2020, and 2021 while improving profit margins by 20%—with no additional workload.• Saved $30k annually by optimizing the payment processor, reducing days AR outstanding to less than a week, and freeing up cash flow for the business.𝐖𝐡𝐲 𝐢𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬: This role allowed me to refine my ability to implement 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 that improve both 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 and 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐰𝐞𝐥𝐥-𝐛𝐞𝐢𝐧𝐠, a core principle of my work today at Operations House.

Transforming ProcureSmart from a side hustle into a fully operational LLC gave me the chance to leverage my operational expertise and personal roots in the 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲. The founder and I developed the organizational foundation and worked closely on 𝐬𝐚𝐥𝐞𝐬 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 to strengthen the brand’s market presence.💡 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Built the operational foundation that turned ProcureSmart into a fully operational LLC, with a clear organizational structure to support growth.• Developed a sales consulting strategy that improved brand reputation, resulting in the owner receiving a job offer that was double their previous highest salary.𝐖𝐡𝐲 𝐢𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬: This role reinforced my belief that 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜, 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠 and 𝐬𝐚𝐥𝐞𝐬 𝐚𝐥𝐢𝐠𝐧𝐦𝐞𝐧𝐭 can take a business from an idea to a successful, functioning company.

At The Real Estate CPA, I built an accounting service line from scratch, aligning 𝐟𝐫𝐨𝐧𝐭-𝐞𝐧𝐝 𝐬𝐚𝐥𝐞𝐬 with 𝐛𝐚𝐜𝐤-𝐞𝐧𝐝 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 to increase both profitability and client satisfaction. This experience gave me insight into how well-aligned systems drive business growth.💡 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Built an accounting service line from the ground up, serving 30+ recurring clients with sustainable monthly revenue.• Developed an internship-to-employee pipeline, reducing recruitment costs and improving team retention.𝐖𝐡𝐲 𝐢𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬: This role deepened my understanding of the 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 and 𝐭𝐞𝐚𝐦-𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 that are essential to scaling a business successfully.

Greenville, South Carolina Area

At CommunityWorks, I managed to juggle my role as an accountant 𝐚𝐧𝐝 find my way into the organizational development of the CDFI (because why not?). While keeping the nonprofit on track with its day-to-day financials, I also helped bring 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 to its operations, ensuring we stayed mission-aligned while growing. 💡 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:• Implemented an automated clearing house (ACH) system that improved on-time payments and positive credit reporting for 86% of loanholders. • Reported directly to the board on financial strategy outcomes, proving that yes, it’s possible to grow and still stick to your values.𝐖𝐡𝐲 𝐢𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬: This experience taught me how to balance 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 with driving 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲. It reinforced the importance of staying aligned with a company’s 𝐦𝐢𝐬𝐬𝐢𝐨𝐧 while embracing 𝐦𝐨𝐝𝐞𝐫𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧—something I carry into my work at Operations House.

Bachelor Of Science In Business Administration, Accounting

Activities and Societies: Delta Zeta Sorority, Women of Walker

Business Administration And Management, General

Activities and Societies: First Year College Program Omicron Lambda Chapter of Delta Zeta Sorority