Ashley Kim Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

• Exemplify upscale hospitality service and cultivate meaningful connections with frequenting members and guests as a front-facing representative of Boston's premier private social club.• Optimize detailed administrative operations: coordinate room accommodations and guest relations; arrange restaurant bookings, execute emails, phone calls, and requests cordially; train and mentor new staff to foster an efficient team dynamic.

Boston, Massachusetts, United States

• Contribute to set-up, execution, and breakdown of elaborate productions such as weddings and corporate fundraising galas; engage in team meetings to discuss event details, run-of-show, and day-of responsibilities.• Acquire expertise in fast-paced and dynamic event operations while maintaining a positive and eager attitude.

Boston, Massachusetts, United States

• Spearheaded, curated, and supported 25+ events catered to the student body and faculty; delegated responsibilities to an elected team of undergraduate and graduate colleagues for collaborative event facilitation; and fostered connections with external vendors. • Composed yearly budgets and pitches for events; produced weekly meeting outlines and event checklists; managed social media accounts and designed promotional materials; booked rooms and venues for meetings and events; and promoted club/event opportunities to encourage student involvement.

Boston, Massachusetts, United States

• Graded homework assignments and quizzes for the Hospitality Financial Management course taken by graduate students in the Boston University Master of Management in Hospitality curriculum.• Maximized efficiency in the course by regularly communicating with professor and providing crucial feedback on student performance.

Boston, Massachusetts, United States

Guided conversations and informational sessions with 100+ incoming students about academic and social aspects of college and welcomed them into Boston University community.

Boston, Massachusetts, United States

• Facilitated internal/external phone calls warmly and professionally to uphold hotel’s 5-star standards; checked guests in and out of the hotel; and enriched guest experiences by adding personal touches to guest interactions and profiles.• Onboarded newly hired Front Office employees and self-curated a training manual to be utilized for future onboarding purposes. • Acquired a comprehensive view of luxury hotel operations by training in various hotel departments: attended to The Langham Club and assisted with concierge and housekeeping duties.• Gained proficiency in hospitality operational systems such as OPERA, Alice, and HotSOS.

Boston, Massachusetts, United States

Undertook duties as a Front-of-House student employee in a well-known fried chicken restaurant located on campus in Boston University by taking orders from customers, cleaning tables, restocking inventory, and ensuring customer satisfaction.

Bachelor Of Science - Bs

Education record

High School Summer Program