Ashley Kleoppel Email & Phone Number

United States

Kansas City, Missouri Area

Liberty, Missouri

· Researched grants to support chronic disease programming for Clay County non-profit health organization.· Participated in annual strategic planning sessions for Excelsior Springs SAFE behavioral health coalition.· Experienced creating a Chronic Disease Program that provides better nutritional options to local food banks.· Worked on a recycling QI (Quality Improvement) project that provided a more efficient way to recycle and cut the cost of paying for shredded paper… Show more · Researched grants to support chronic disease programming for Clay County non-profit health organization.· Participated in annual strategic planning sessions for Excelsior Springs SAFE behavioral health coalition.· Experienced creating a Chronic Disease Program that provides better nutritional options to local food banks.· Worked on a recycling QI (Quality Improvement) project that provided a more efficient way to recycle and cut the cost of paying for shredded paper waste.· Attended and actively participated in local youth substance use prevention/ mental health promotion coalition meetings.· Implemented a Medicaid QI (Quality Improvement) Project that made sure all babies that are signed up in the WIC program at CCPHC had all paperwork filled out that allowed them to be on Medicaid.· Wrote epi bulletin articles about STD awareness for other public health partners to read.· Developed three bullet points for each of the 40 developmental assets for a Facebook campaign that we host on four different Facebook pages. @SmithvilleMOCIA, @Liberty4Youth, @StaleyCommunityTry, @Kearney-HoltCAN· Managed the content that goes on each Facebook page and scheduled weekly post for the 40 developmental assets campaign and roots of resilience campaign. Show less

Grain Valley Missouri

· Supervised all customer service and cash handling.· Provided prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the restaurant.· Made an effort to learn customers’ names and to address them by name whenever possible.· Checked with customers to ensure that they were enjoying their meals and take action to resolve and correct any problems.· Cleaned tables… Show more · Supervised all customer service and cash handling.· Provided prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the restaurant.· Made an effort to learn customers’ names and to address them by name whenever possible.· Checked with customers to ensure that they were enjoying their meals and take action to resolve and correct any problems.· Cleaned tables and counter after patrons had finished dining.· Stocked service areas with supplies such as BBQ sauce, forks, spoons, knives, to-go boxes, wet wipes.· Handled all side work responsibilities such as stocking sides, cleaning tables, cleaning bathrooms, moping, vacuuming, wiping counters, etc· Provided quick and accurate food service to each customer. Show less

Kansas City, Missouri Area

· Trained department new hires on job duties needed to fulfill daily tasks in a timely manner to meet quota. · Served as a shift lead and was responsible for managing up to 5 employees each shift answering any questions they may have and resolving any problems they may run into throughout their shift.· Handled any computer work such as printing orders, fixing issues in RPM, changing delivery/pick-up times and dates.· Answered the telephone and emails promptly and provided friendly… Show more · Trained department new hires on job duties needed to fulfill daily tasks in a timely manner to meet quota. · Served as a shift lead and was responsible for managing up to 5 employees each shift answering any questions they may have and resolving any problems they may run into throughout their shift.· Handled any computer work such as printing orders, fixing issues in RPM, changing delivery/pick-up times and dates.· Answered the telephone and emails promptly and provided friendly, helpful service to customers who call.· Provided feedback to employees if they have an issue with a piece of equipment, another employee, a customer, etc.· Assisted customers with professional customer service routing them through the store if needed and answered their questions about products in store.· Provided prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treated customers as the most important people in the store. Show less

Kansas City, Missouri Area

· Provided consistent excellent customer service to each table.· Presented menus to patrons and answered questions about menu items, made recommendations upon request.· Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to restaurant staff.· Checked with customers to ensure that they were enjoying their meals and took action to resolve and correct any problems.· Answered the telephone promptly when called upon, and… Show more · Provided consistent excellent customer service to each table.· Presented menus to patrons and answered questions about menu items, made recommendations upon request.· Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to restaurant staff.· Checked with customers to ensure that they were enjoying their meals and took action to resolve and correct any problems.· Answered the telephone promptly when called upon, and provided friendly, helpful service to customers who called including taking customer orders.· Prepared hot, cold, and mixed drinks for patrons, and chilled bottles of wine.· Worked as a team by taking food out to tables that were not ours to help other servers.· Assigned side work to all servers on duty so the restaurant was clean at the end of the night. Show less

Kansas City, Missouri Area

· Kept updated on system changes related to EBT, WIC, alcohol and tobacco sales. Held complete knowledge of WIC and processing purchases.· Counted exchange operations dealing with WIC, cash, checks, coupons, etc· Handled customer complaints in a professional manner and solved problems in the best way.· Operated cash drawer while scanning on average 31 items per minute with ability to have perfected handling skills, EBT, WIC, processing checks and gift cards.· Required to know… Show more · Kept updated on system changes related to EBT, WIC, alcohol and tobacco sales. Held complete knowledge of WIC and processing purchases.· Counted exchange operations dealing with WIC, cash, checks, coupons, etc· Handled customer complaints in a professional manner and solved problems in the best way.· Operated cash drawer while scanning on average 31 items per minute with ability to have perfected handling skills, EBT, WIC, processing checks and gift cards.· Required to know value, look-up numbers, department numbers, and features of items for which money is received.· Stocked, faced, rotated merchandise, cleaned shelves, understood shelf tags, knew location of merchandise in the store and in the back room, and took customers to an item when requested.· Smiled and greeted customers in a friendly manner, whether the encounter took place in my designated department or elsewhere in the store. Show less

Bachelor'S Degree And Minor, Major: Health Studies/ Minor: Psychology

· GPA: 3.47/4.00 · Related coursework: Life-Span Development, Abnormal Psychology, Community Health Education, Health Program Planning.

Pre-Nursing Studies

· Learned how to take vital signs, proper handwashing technique, medical math, medical abbreviations. · Volunteered doing clinical job.

High School Diploma, General Education

Activities and Societies: Cheerleading