Interstate is a fast-growing, family-owned company specializing in janitorial services with operationsthroughout North America. We hire dedicated employees who are committed to making a difference. Every day we create opportunities that allow our team members to grow and reach their full potential. Come join the family & WORK HAPPY!• Partners with executive leadership and high-level operations leaders to develop financial analysis and reporting to facilitate effective planning and performance evaluation of the Operations Teams. • Provides insight and advice on operational decisions based on reporting metrics and works to help increase the overall P&L health of the Operations Team. • Coordinates the quarterly close process to compile P&L information and develop variance analysis including root cause analysis of revenue, operating costs and projected performance.• Partners with field leadership to drive the growth of profitable accounts and lessen the loss of non-profitable accounts through productivity and revenue growth.• Oversees compliance with contract results, aid in monitoring critical metric maximization, and participates in contract performance reviews.• Partners with Client Relations team to prepare and present quarterly business reviews and budget presentations.• Oversees the training of field leadership on the use of financial reporting systems and how field decisions impact portfolio financial performance. • Coordinates the field spending planning process, which includes setting targets, analysis of monthly spends by individual and portfolio; creates internal budget presentations.• Oversees the onboarding process for high profile accounts. This includes scheduling, procurement, recruiting, and client relationship management through the first month of the contract.• Drives technology through monday.com usage and training for both the home office and field teams.

Ferrandino & Son is a National Leading Provider of Exterior Maintenance, Facility Maintenance, HVAC, Lighting and Painting Services. Ferrandino & Son’s team-based solutions approach and industry best practices enable us to proactively manage every project and deliver the service within budget and exceed our client’s expectations for quality. We take a proactive approach by focusing on Communication with our clients to ensure that there are not any surprises. With multiple Operation Centers, Field Operations Staff and Dedicated Account Teams, we offer our clients the type of account management which provides consistent and reliable service.- Provides support and talent management for a diverse group of department managers.- Oversees the creation, validation, and submission of client invoices for all exterior trades such as landscaping, lot sweeping, and snow removal.- Partners with and maintains strong relationships with operations teams and client contacts by providing clear and concise communication. - Analyzes and acts upon client billing statistics for efficiency, compliance, and accuracy; reviews and reconciles company billing against budget/forecasts both monthly and annually. - Acts as the senior escalation point for both client and vendor concerns, including assisting in house counsel with claim resolution.- Utilize and provide training to others on weather reporting tools and third-party billing platforms.

Target Corporation offers high-quality, on-trend merchandise at discounted prices in clean, spacious, guest-friendly stores and through its digital channels.I was brought on board in 2009 to help re-brand the guest experience at the in house Starbucks location in Royersford. In the first year I had almost complete staff turn over and was able to bring in dedicated, enthusiastic new employees who were focused on positive guest interactions. With the new team in place we continued to increase guest experience scores, decreased product loss, streamlined the ordering and par processes, reorganized the bar setup and stock rooms, and were leaders within our district for sales and guest experience.