Ashley Miller Email & Phone Number

• Build system architecture to solve complex problems for clients helping them achieve their business objectives and goals
• Gather details from the client on process, structure, permissions, etc. to then connect these processes to the objects within the system
• Translate business requirements into a design document and develop creative solutions for clients
• Guide clients to the best solutions for their team and support them in following best practices
• Build client relationships, lead status calls, and update plans for roll-out

Baltimore, Maryland Area

• Responsible for Marketing Operations reporting—Gather reporting requirements, dashboard creation, operational KPI analysis, Sharepoint site maintenance
• Workfront system administration, maintenance, training and integration into other systems and larger GTM process
• Process development, improvement and documentation of Global Marketing processes (SOP’s, Product Seeding & Samples, Briefing, Creative Development)
• Partner with and support key cross-functional partners to drive key GTM process and milestones

Baltimore, Maryland Area

• Develop and implement detailed project plans and timelines to monitor and track delivery of digital content
• Coordinate internal/external resources for consistent and timely delivery of brief requests
• Identify and prioritize new projects in the context of seasonal plans, delivery timelines and Global launch cadences
• Liaison with key cross-functional partners to define, map and identify development opportunities for processes & workflows
• Facilitate cross-functional alignment on projects to improve, strategic execution and brand consistency
• Played a key role in the migration of the Global Ecommerce creative briefing system from Jira to Workfront

Baltimore, Maryland

• Gather, track and organize all product inventory received for photo shoots
• Work closely with photo team to generate shot lists and organize inventory within the sample/prop area
• Initiated and maintained merchandise database for all product samples
• Provide merchandise status reports as needed

• Asset management, shipping and receiving, stock location, and inventory
• Customer sales and interactions
• Ensure excellence in customer service through visual presentation, merchandise placement, and merchandise replenishment
• Assist in the training and development of our Back of House and Visual teams on daily operations and tasks, and visual/back of house standards
• To prepare for overnights/launches, assemble and train a team of co-workers on store visual standards

Owings Mills, MD

• Provided quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards
• Managed the cash register
• Maintained a clean and organized workspace so that partners could locate resources and products as needed
• Assisted in floor resets, restocking, and merchandising