Ashley Knowles
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Ashley Knowles Email & Phone Number

Sr. Director, Customer Success at Auctane
Location: Austin, Texas, United States 12 work roles 2 schools
1 work email found @bazaarvoice.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email a****@bazaarvoice.com
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Current company
Role
Sr. Director, Customer Success
Location
Austin, Texas, United States
Company size

Who is Ashley Knowles? Overview

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Quick answer

Ashley Knowles is listed as Sr. Director, Customer Success at Auctane, a company with 1208 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at bazaarvoice.com and a matched LinkedIn profile for Ashley Knowles.

Ashley Knowles previously worked as Director, Client Success - Enterprise & Strategic Accounts at Bazaarvoice and Senior Manager, Client Success - Enterprise Retail at Bazaarvoice. Ashley Knowles holds B.A., French And Political Science from Furman University.

Company email context

Email format at Auctane

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{first}.{last}@bazaarvoice.com
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AeroLeads found 1 current-domain work email signal for Ashley Knowles. Compare company email patterns before reaching out.

Profile bio

About Ashley Knowles

Agile, dependable, and results-driven customer success leader with significant experience in SaaS B2B high-growth environment. Proven track record of accelerating customer value through adoption and improving net revenue retention. I'm currently focused on partnering with our digital client success leadership to incorporate automation and data into the enterprise cohort of accounts, with the goal of driving stronger customer adoption and proactively identifying risk and account health. I am a solutions-oriented partner, dedicated to CSM professional development, with customer outcomes at the heart of all we do.

Listed skills include Public Speaking, Teaching, French, Social Media, and 13 others.

Current workplace

Ashley Knowles's current company

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Auctane
Auctane
Sr. Director, Customer Success
Austin, TX, US
Website
Employees
1208
AeroLeads page
12 roles

Ashley Knowles work experience

A career timeline built from the work history available for this profile.

Sr. Director, Customer Success

Austin, TX, US

Director, Client Success - Enterprise & Strategic Accounts

Current

Austin, Texas, US

May 2024 - Present

Senior Manager, Client Success - Enterprise Retail

Austin, Texas, US

May 2022 - Jul 2024

Manager, Client Success - Enterprise Retail

Austin, Texas, US

Lead a highly skilled team of Client Success Managers. Responsible for the retention and growth of enterprise retailers and technology platforms representing 75% of the IR100.

Dec 2020 - May 2022

Lead Client Success Manager - Enterprise Retail

Austin, Texas, US

  • Lead a portfolio of Bazaarvoice’s most strategic retail clients. Connect with client leadership/champions to develop and refine their User Generated Content (UGC) Strategies. Support a diverse portfolio spanning Home.
  • Drive operational efficiencies for the enterprise retail client success team, including assets and Gainsight adoption and tracking
  • Drive cross-department collaboration with product, marketing, technical account management, analytics, and implementation to drive client outcomes and growth
  • Client Tools Core-Team Member; Executive Business Review Creative Team Member
Oct 2019 - Dec 2020

Sr. Client Success Manager - Enterprise Global Brands

Austin, Texas, US

  • Managed $3.14M portfolio of BV’s largest global clients, partnering cross-functionally with EMEA and Asia to ensure unified alignment and planning
  • Partnered closely with client leadership (both DCOE and Regional Leadership) to establish KPIs, create account strategies, and present value stories and ROI results
  • Established operational efficiencies to support both multi-regional and house-of-brands clients, including partnering with clients to integrate scaled assets (playbooks, one-pagers, recorded trainings) into their.
  • Lead cross-functional teams to deliver optimal client outcomes and support successful renewals (including regional client success, implementation, technical account management, moderation, support, and.
Jul 2018 - Sep 2019

Client Success Manager - Midmarket Accounts

Austin, Texas, US

  • Owned relationships and supported contract renewals for a $3.9M portfolio of retail and brand growth accounts spanning CPG, apparel, health and beauty, travel, and FinServ
  • Led clients through discovery and planning to define success for joint accountability, delivered business reviews to show progress against objectives
  • Built executive-level client champions to sell value and drive action internally
  • Leveraged Gainsight to track engagement/health, outreach, and adoption
  • Developed the Client Success Account Transitions Process and AssetsAccolade: Newcomer of the Year (FY17)
Aug 2016 - Jun 2018

Manager, Network Development

New York, NY, US

  • Oversaw recruiting strategy and project execution workflow for a group of 85+ accounts, representing $24.5M in annualized contract value, including 5+ accounts in the top 25 firm-wide
  • Met or exceeded recruitment quota for 8 straight quarters; engaged corporate business executives and connected them with investment banking clients seeking expertise across consumer goods, technology, media, and energy
  • Managed 3 direct reports + 2 interns; responsible for hiring, promoting, and performance management
  • Developed multiple firm-wide onboarding sessions, including effectively pitching GLG
Jan 2016 - Aug 2016

Assistant Director Of Admissions

Lakeland, Florida, US

Exceeded recruitment quota and attained best academic profile (territory record) both years in seat. Extensive public speaking, including 1K+ audiences. Advised college-wide marketing strategy.

May 2012 - Jun 2014

Graduate Assistant

Tampa, Florida, US

Instructed French I, II, and III; served as the Graduate Assistant to the 2011 USF Paris program.

Aug 2010 - May 2012

Assistant Director Of Admissions And French Instructor

All Saints' Academy
Jul 2008 - Jun 2010
Team & coworkers

Colleagues at Auctane

Other employees you can reach at auctane.com. View company contacts for 1208 employees →

2 education records

Ashley Knowles education

B.A., French And Political Science

Furman University

M.A., French Literature

University Of South Florida
FAQ

Frequently asked questions about Ashley Knowles

Quick answers generated from the profile data available on this page.

What company does Ashley Knowles work for?

Ashley Knowles works for Auctane.

What is Ashley Knowles's role at Auctane?

Ashley Knowles is listed as Sr. Director, Customer Success at Auctane.

What is Ashley Knowles's email address?

AeroLeads has found 1 work email signal at @bazaarvoice.com for Ashley Knowles at Auctane.

Where is Ashley Knowles based?

Ashley Knowles is based in Austin, Texas, United States while working with Auctane.

What companies has Ashley Knowles worked for?

Ashley Knowles has worked for Auctane, Bazaarvoice, Glg (Gerson Lehrman Group), Florida Southern College, and University Of South Florida.

Who are Ashley Knowles's colleagues at Auctane?

Ashley Knowles's colleagues at Auctane include Siddhant S Goral, Magdalena Dziubińska - Stefańska, Holt Giesen, Kinga Szufla, and Rocío De La Calle Agúndez.

How can I contact Ashley Knowles?

You can use AeroLeads to view verified contact signals for Ashley Knowles at Auctane, including work email, phone, and LinkedIn data when available.

What schools did Ashley Knowles attend?

Ashley Knowles holds B.A., French And Political Science from Furman University.

What skills is Ashley Knowles known for?

Ashley Knowles is listed with skills including Public Speaking, Teaching, French, Social Media, Management, Higher Education, Recruiting, and Admissions.

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