Ashley Morrison Email & Phone Number

In this role, I support hundreds of clients with multi-state payrolls for a large payroll service company. This includes processing client payroll updates including earnings, deductions, leaves of absence, benefit enrollments/changes, personnel changes, payroll status updates, new hires, and terminations. I also set up, update, and implement multi-state garnishments, levies, and child support orders and prepare and disseminate payroll, tax, EEO, W2s, and 941s while ensuring compliance with the CARES Act and FFCRA. Finally, I report on unemployment, worker’s compensation, general ledger, account reconciliation, retirement, employee records, and employee engagement. KEY HIGHLIGHTS: ➣ Guide, coach, and support a team of ten customer service and client experience specialists ➣ Champion the client experience, spearheading key client accounts ➣ Continually assume larger, higher profile clients based on revenue and volume by retaining 99%+ of key clients and achieving an outstanding accuracy rate of 98%+➣ Implement automation tools, creating templates to import data and save ~20% on processing time ➣ Develop, document, and implement internal processes for internal teams ➣ Partner with clients to identify human capital management tools to improve the employee lifecycle➣ Pivoted to adjust to new clients with managed services, learning complex client systems to ensure seamless execution as the subject matter expert integrating the internal system and client systems ➣ Influenced growth of a franchise account from one franchisee to multiple to lift annual revenue ➣ Coordinated a key client conversion from Sage to Kronos in

Assuming a dual role as Account Manager and HR Generalist, I implemented robust account management and personnel support to ensure compliance with Affordable Care Act (ACA) mandates and guidelines. I maintained and interpreted sensitive, secure personnel and account data including timesheet and demographic information. I also updated new hire documents and reviewed and explained 1094-C/1095-C forms and data for assigned clients. KEY HIGHLIGHTS: ➣ Delivered in-depth, outstanding client management of 200+ client accounts to ensure personnel data security utilizing Worxtime software, retaining 100% of clients during tenure ➣ Gathered/entered personnel data for up to 1K employees for key clients, attaining 98-99% accuracy ➣ Held accountability for employee/HR documentation on ~50 internal employees utilizing the HRIS➣ Liaised between outside brokers and Worxtime clients, interfacing with ~20 clients per week ➣ Implemented Bamboo, setting up the system and inputting data on all employees in

As Data Manager, I coordinated data management for 200+ clients to ensure secure personnel data including demographic and timesheet data in compliance with HIPAA regulations utilizing the Worxtime software platform. Finally, I reviewed, analyzed, and interpreted client data and prepared reports and findings regarding ACA compliance. KEY HIGHLIGHTS: ➣ Eliminated a large backlog of data for multiple clients in 3 months, converting 100+ files a day ➣ Gathered high-volume personnel data from clients for input, processing 5K+ employees➣ Designated as the liaison between outside brokers and clients, building relationships to attain goals➣ Reviewed and explained 1094-C/1095-C forms and data

Huntsville, Alabama Area

Promoted from Billing Manager to Office Manager, I directed all aspects of office management for a company with ~35 employees. I strategized with the VP and director-level executives across departments to influence decision-making and drive project success, end-to-end recruitment, employee branding and labor relations, policy-making, fiscal planning, budget development, budget forecasting, trend analysis, continuous improvement, and HR outcomes. I also oversaw benefit enrollments, FMLA, worker’s compensation, wage garnishments, payroll, trend analysis, vendor management, accounts receivable, accounts payable, budget management, leaves of absence, scheduling, attendance, overtime, and account reconciliations. KEY HIGHLIGHTS: ➣ Built the infrastructure, crafting policies, standard operating procedures, business processes, and automation tools to drive innovation and bolster productivity ➣ Spearheaded the billing department and payroll function, processing client payments of ~$100K+ per month and payroll for ~35 employees ➣ Coached, inspired, and led two direct reports and retained 100% year-over-year➣ Advised leaders on deploying a new applicant tracking system (ATS); devised transition plan/schedule➣ Analyzed productivity and implemented new systems including developing a new personnel manual from scratch and converting the timekeeping system to Sage Time in 60-90 days ➣ Ensured financial solvency by administering and stewarding budgets and expenses using Quickbooks and created and submitted timely monthly, quarterly, and annual financial reports for CEO submission➣ Identified financial discrepancies and provided recommendations for course correction ➣ Steered inventory management of equipment across the US, UK, and AU ➣ Regulated all aspects of HR documentation and procedures including onboarding and offboarding➣ Streamlined vendor management of 50+ vendors, saving 10-20% on overhead expenses

Huntsville, Alabama Area

Birmingham, Alabama Area