Ashley Sauer Email & Phone Number

Pomona, California, United States

Responsible for high-visibility, high-priority emergent projects and initiatives for the Transmission and Distribution (T&D) Operating Unit, enabling effective strategic planning, leading the integration of business functions across all departments, optimizing goal performance, leading internal/executive communications, and handling chief of staff duties.-Provide strategy, direction, coaching and mentoring, performance management, and salary administration for staff-Orchestrate and develop executive level presentations, talking points, communications and senior leadership forums-Act as liaison for corporate initiatives and other Organizational Units (OU) efforts that integrate with or impact T&D (e.g. outage management)-Serve as point of contact to provide input and translate guidance to T&D employees, fulfill data requests, and field questions from organization-Lead the integration and oversight of T&D People Plan to include Diversity, Equity & Inclusion workstreams, Employee Experience & Engagement Council, Culture Committee-Provide functional direction to various stakeholders in T&D and other Operating Units to ensure proper execution of T&D initiatives, metrics, and goals (i.e., Safety Work Plan)-Ensure appropriate resources are in place to successfully manage Office of the SVP to meet T&D goals and objectives-Lead T&D internal communications team responsible for developing and executing internal communications strategy and supporting special projects/initiatives and ad-hoc, emergent requests-Collaborate and support T&D departmental development, maintenance and publication of business plans and performance dashboards for SVP awareness and review of key performance indicators

Lead SCE’s Culture Congress, a cross-functional think tank and working team of senior leaders and executives working to enable Edison’s future business success by building a physically and psychologically safe culture characterized by excellence, equity, and belonging for all employees.-Ensure the Congress is in alignment with company People Strategy and DE&I actions-Successfully launched a ThankfulThursdays employee recognition campaign company wide-Oversaw execution of the field leader engagement strategy-Established OU Culture Teams & governance companywide -Launched Meeting Energizers engagement tool, to support the company in leading more effective discussions around Company Values, including DE&I-Developed and executed companywide work mode best practices to support the Reentry and adapting to new work modes

Irwindale, Ca

Lead Customer Service (CS) Safety and Business Organizational Management team to build high impact strategies and supports to drive alignment and engagement in operational, compliance/regulatory, and company-wide priorities. Act on the authority of the VP to equip the Division’s 1000+ employees and vendors with robust internal communications, change management, business continuity, work environment and employee engagement strategies. -Lead a dynamic and diverse team of senior level professionals in executive project management, organizational change management, strategic communications, goal planning/development, reporting and measurement, benchmarking, and strategic insights; provide direction, coaching, mentoring, performance management and salary administration for the team-Lead cross-functional team of senior leaders to develop and execute strategies and operational plans in Safety, Diversity, Equity and Inclusion (DE&I), Reentry to facilities, Operational Excellence, Continuous Improvement; provide direction to various stakeholders and leaders at all levels, leveraging systems, analytics, and technology to ensure alignment and adoption; Serve as a business partner between executives & workforce, secure senior executives support-Lead business resiliency staff to ensure organizational readiness to manage operations during an emergency and achieve recovery through the development and oversight of business continuity plans, business impact analysis, functional exercises, policies, and procedures-Serve as Emergency Response Coordinator responsible for development and oversight of emergency action plans, accounting for and ensuring physical well-being of personnel during an emergency -Manage senior leadership meetings and events by anticipating needs; preparing agendas, briefing materials and talking points; coordinating logistics and action item follow up

Alongside current Safety & Business Organizational Management role, assumed additional Senior Manager role of Sourcing & Vendor Management, managing an additional team of sourcing and contract professionals & complex contracts/procurement.-Provided leadership, direction, and vision to develop outsource strategies to improve customer satisfaction and reduce operating costs-Responsible for sourcing strategy in CSOD, execution of contracts and supplier performance

Greater Los Angeles Area

Led SCE’s Residential Energy Efficiency (EE) Program portfolio, strategically designed and data driven to increase customer adoption of EE in a highly regulated, compliance driven environment; enhance customer knowledge of energy-saving actions, target participants to maintain cost-effectiveness to help SCE enable the clean energy future. -Led a team of program managers to safely deliver a $110M portfolio of customer programs and contracts; responsible for regulatory compliance, contract oversight and management of internal and external contract managers-Developed and executed strategies and operational plans to achieve 343 gWh of electric energy savings and 55 mW in electric grid capacity savings, exceeded corporate goal targets-Assumed additional responsibility to lead the Customer Service DE&I team and action plan

Rosemead, California

Voluntarily developed and led an organization of diverse volunteer employees driving culture transformation and DEI initiatives across Customer Programs & Services (CP&S). Developed and operationalized grassroots team governance model and projects to cultivate culture transformation and ensure alignment on safety, customer service, continuous improvement, innovation, and high performance to embrace the changing industry and support Enterprise People and Culture goals.-Served as thought partner to leaders at all levels to grow cultural competence and support workplace Diversity, Equity, and Inclusion improvement plans-Developed and maintained integrated grassroots culture strategy and structure by merging 5 siloed companion functions into one cohesive organization of grassroots teams with 50 employees consistently and collaboratively applying organizational behavior and culture change theories and methodologies to support people and culture goals -Developed and implemented internal brand strategy and action plan within CS

Led a team of senior specialists to safely provide efficient, accurate, and relevant analysis, reporting, invoice processing, contract management and process improvement to support regulatory compliance.-Oversaw the processing of several thousand invoices injury free within 5 days of receipt 98% of the time, resulting in customer and vendor satisfaction; safely achieved 100% on time reporting of all program analysis such as key performance indicators, program pipeline and forecasting, and goal reporting -Led process improvements resulting in 20% reduction of 1 FTE, reduced risk of repetitive motion injury; resulted in improved customer and vendor satisfaction; led additional process improvements resulting in increased accuracy, reduction of audit finding risk, increased knowledge and accountability for program budgets -Assumed additional responsibility to lead the Customer Service DE&I team and action plan

Was responsible for the management, administration, operations, implementation, and fund development of Southern California Edison’s (SCE’s) Energy Assistance Fund (EAF).-Improved engagement with disadvantaged communities and external stakeholders to enhance program performance and demonstrate support of customer programs serving those communities -Raised over $1.5M in donations and assisted over 15,000 households annually-Grew the EAF program from a seasonal program to year-round by increasing donations, improved stakeholder management/relations with the fiscal agent, United Way of Greater Los Angeles, including an overhaul of the contract-Provided functional guidance and supervised analysts, customer solutions representatives, and administrative aids -Implemented data driven operational excellence projects resulting in over 30% reduction in processing time, over 30% reduction in marketing costs, eliminated over 2,000 EAF agency calls to SCE call center monthly, reduced disconnects, and payment extensions, reduced labor/eliminated some roles, improved data integrity, security and privacy compliance-Assumed additional responsibility to lead the Customer Programs & Services Culture team and action plan

Represented SCE’s brand, image, customer programs and services to the public at tradeshows and community outreach events annually throughout Southern, Central and Coastal California (occasionally on a national level), reaching over 1 million people. Managed, developed, and implemented multiple concurrent projects, campaigns, and events:-Led cross-functional CP&S Grassroots Safety Culture team to accomplish safety culture change and industrial compliance milestones and achieved 100% ergonomic training compliance in CP&S, 100% on-time injury reporting in CP&S; contributed to the achievement of 24% year end improvement in CP&S Days Away Restrictions and Transfers (DART) rate and 17% less Occupational Safety and Health Administration (OSHA) injuries at year end; represented safety across CP&S and consulted management; presented goals and program progress/results at departmental and division-wide meetings.-Managed individual event budgets up to $100,000 to increase customer awareness; negotiated and facilitated event sponsorships and vendor contracts totaling over $150,000 annually to ensure affordability and ensure SCE terms and conditions were met. -Drove education, awareness, and enrollment of SCE programs and offerings through management, design, and execution of customer outreach events with tailored messaging for diverse populations; achieved 8% average increase in customer favorability, 12% average increase in customers’ likeliness to participate in SCE programs and services, and 25% average increase in customer awareness. -Recruited, lead, supervised, and trained cross-functional teams of up to 100 third party staff and SCE volunteers per event to facilitate the events, increase productivity, and ensure procedures were followed.-Leveraged internal resources and utilized Diverse Business Enterprise vendors to save SCE over $120,000.

Lead and facilitated all California Alternate Rates for Energy (CARE) marketing and outreach initiatives and represent the Income Qualified Programs to internal and external partners. Other roles included CARE Capitation Fee Program Lead and Tier II Ergonomic Assessor. - Effectively participated in the execution of industrial safety compliance and culture change initiatives as a member of the CP&S Grassroots Safety Team. - Collaborated with internal and external stakeholders to increase business integration and teamwork. - Drove education, awareness, and enrollment of SCE’s Income Qualified Programs through management and execution of customer outreach projects. - Leveraged and integrated resources and messaging to maximize the reach of the Income Qualified Programs to eligible groups of diverse customers; tailored messaging to diverse and at risk populations. - Managed the Capitation Fee Program from day to day program administration to strategic selection and recruitment of new contractors, maintenance of contractor relationships, training new contractors, and management of over 300 contracts; regularly interfaced with nonprofit organizations via this program. - Served as Edison representative and cross functional team lead for CARE Faith Based Outreach Initiative; managed day to day operations, directed the Consultant’s work, collaborated with associated faith based organizations, and completed reports. - Analyzed research to inform marketing and outreach strategies; analyzed outreach event effectiveness, tracked trends; developed and delivered presentations and reports to management; provided recommendations.

Served as CSU San Bernardino’s Green Campus Program Lead, responsible for strategic oversight and management of all Green Campus Program projects, tasks, and interns as well as Program resource identification and allocation. The Green Campus program (now known as PowerSave Campus) generates actual energy savings, increases awareness of the importance of energy efficiency, and encourages academic infusion of sustainability concepts while changing the behaviors of students, faculty and staff. - Managed one to three interns and volunteers to improve productivity, manage workflow and resources. - Managed $10,000 program budget annually and acquired alternative funding sources (i.e. donations, grants, etc.) - Collaborated with key campus stakeholders and lead cross functional teams to identify campus needs and opportunities to increase energy efficiency and sustainable behaviors of its students, faculty, and staff. - Developed and implemented projects that increased campus-wide energy efficiency and sustainable behaviors. - Lead cross functional teams and conducted energy assessments of building, office, and apartment spaces on campus. - Implemented energy conservation/efficient technologies and gave educational/motivational presentations that promoted sustainable behaviors to the University population, local elementary schools, and local community. - Designed and conducted qualitative and quantitative research including surveys, focus groups, and energy audits, to build a baseline of energy usage and behaviors on campus and determine effectiveness of projects. - Developed and implemented communication plans and educational campaigns for the diverse University population to promote energy efficiency and behavior change projects, and influenced deeper change. - Presented projects’ progress and results to the university president, university facilities management, university energy manager, and state-wide UC/CSU sustainability conferences.

Master’S Degree, Applied Business Anthropology

Areas of focus: Anthropology of Energy and Energy Professionals; Business Anthropology. Thesis title: Understanding the Culture of Giving.

Ba, Anthropology