Senior Communications Specialist
CurrentResponsible for many facets of internal communication and recently, external comms to 10,000+ USCCA Official Partners and Instructors.My work is fundamentally rooted in one desire: to keep 700+ employees connected across the country, aware of business goals/objectives, and enable them to do their work efficiently. Work with stakeholders, develop communications plans, and create messaging to raise awareness and mitigate downstream impacts on the company. Successful communication… Show more Responsible for many facets of internal communication and recently, external comms to 10,000+ USCCA Official Partners and Instructors.My work is fundamentally rooted in one desire: to keep 700+ employees connected across the country, aware of business goals/objectives, and enable them to do their work efficiently. Work with stakeholders, develop communications plans, and create messaging to raise awareness and mitigate downstream impacts on the company. Successful communication enables adoption and successful launches.Set, maintain, and teach communication standards.Constantly measure communications data to uncover opportunities for improvement, as well as successes and their impact on employee morale.Conduct research, perform basic analysis, and track communications metrics and effectiveness for both internal and external sends, such as open/click rates, engagement, show-up rates, and more. Possess a creative eye - whether that be creating graphics/imagery to accompany internal Slack posts, full-color culture publications such as the “Oh Sh!t Reader,” or creative copywriting/storytelling to incite action. Support 4 Communications Specialists who work on the Comms Team through 1:1s, coaching/development, training, and overall partnership/leadership.Serve as a culture warrior and advocate - attend various charity events on behalf of Delta while working closely with our Head of Culture regarding culture communications to employees. Assist with PR, Government Affairs, Executive, and event communications requests, or requests of confidential nature. Skilled in public speaking, communications planning, copywriting, editing, and an excellent meeting scribe.Skilled in Google Suite, Canva, Guru, MailChimp, Slack, Braze, and ClickUp. Serve as a reliable, dependable, honest, and trustworthy employee with immense flexibility and the talent to adapt to any role, any challenge, and be extremely detail-oriented and thorough. Show less