Ashley C. Email & Phone Number

United States

• Maintain and update Salesforce CRM system with accurate and up-to-date prospect and customer information.• Compile and provide updated Salesforce prospecting lists (views or reports) to sales representatives, ensuring they have the most current and relevant leads.• Assist the sales team with tools, resources, and reports to improve their efficiency and effectiveness.• Create and distribute regular reports on sales metrics, pipeline status, and performance to inform strategic decisions.• Identify opportunities to streamline sales operations processes and implement best practices to enhance productivity.• Lead for sales team sequence creation, training and implementation for Rev.io and Outreach tools.

United States

• Managed day-to-day sales operations for a team of 25 regional representatives, ensuring accuracy in sales validation and processing over $750k in monthly sales.• Facilitated training for 15 new hires, creating training assets, spearheading training initiatives, and contributing to all aspects of onboarding and ongoing support.• Enhanced sales productivity by streamlining processes, introducing new systems and tools, consistently assessing the effectiveness of the company's tech stack.• Collaborated across departments to uphold the accuracy of the Salesforce CRM, lead cleanup projects, develop dashboards, and generate performance reports to support the growth and success of sales representatives in their ramp-up phases.

Minneapolis, Minnesota, United States

• Led comprehensive training sessions for new front-of-house staff, guiding and mentoring more than 10 servers to excel in their roles.• Promoted a team-oriented atmosphere, guaranteeing top-notch service for guests and offering assistance to team members as needed.• Generated substantial food and beverage sales with over $15k weekly sales, contributing to the restaurant's annual revenue of $2M.• Proactively anticipate guests' needs, delivering exceptional customer service from their initial interaction to their departure.

Greater Minneapolis-St. Paul Area

• Prepared quotes and process orders by proactively following up on catering leads, collaborating with clients, and coordinating with fellow event vendors.• Ensured the accuracy of current event dates, estimates, invoicing, and all facets of account management through meticulous monitoring and maintenance.• Effectively managed 10-15 events simultaneously, overseeing every aspect of event management from inception to successful completion.• Uphold client budgets, handling upwards of $15k, through efficient expense controls and comprehensive planning.• Cultivated a strategic partnership with local event planners, resulting in an additional $30k in sales.• Drive business growth by generating new leads, executing sales campaigns, and successfully managing social media accounts, contributing to the addition of 40 new clients to the company's portfolio.

Greater Minneapolis-St. Paul Area

• Managed on-site events and supervised teams of up to 20 professional service members, demonstrating strong leadership and organizational abilities.• Enhanced the capabilities of event staff by designing and implementing training initiatives, providing guidance and mentorship to more than fifteen new contractors.• Served as a project manager, developing onboarding protocols, process enhancements, and event evaluations utilizing Trello for efficient project management.• Successfully coordinated and executed five high-volume events, showcasing effective organizational, multitasking, and prioritization skills.

Minneapolis, Minnesota, United States

• Streamlined internal communication processes by integrating project management tools, ensuring project visibility and accountability for a team of ten contractors.• Worked closely with account executives to oversee staff at private events, facilitating pre-shift meetings and conducting post-event evaluations + feedback sessions.• Increased employee retention by 300%, fostering improved communication among departments.

Edina, Minnesota

• Managed 100+ sales representatives requests using Salesforce to track inquiries, create reports, assign cases and distribute workload across departments.• Led special projects for library databases, contract management, and customer rewards programs, increasing sales orders by 15%.• Coordinated smooth deployment of concurrent sales campaigns, monitoring progress and following up regularly to assess campaign success.• Created Salesforce system improvements, generated reports for sales leads, and forecasted company sales on a quarterly and yearly basis.

Greater Minneapolis-St. Paul Area

• I worked with students with special needs facilitating learning and full classroom inclusion.• Taught mini-lessons and utilized adaptive technology to meet the diverse learning needs of students.• Assisted with classroom management, lesson planning and coordinating student's schedules.

Minneapolis

• Utilized district curriculum, available resources and made my own literacy curriculum aligned with MN state common core standards for all of the literacy instruction.• Focused on literacy units that incorporated pre-existing curriculum and available resources such as Tumble Books, Story Bird and various online materials.• Modified existing curriculum and created interdisciplinary lessons for a series of twelve weeks.

Minneapolis, Mn

• Worked with students in 1st, 2nd, 3rd and 5th grade.• Facilitated guided reading groups and assisted both advanced readers and struggling readers one-on-one, in small groups and differentiated reading workshops based on reading levels.• Fostered an interdisciplinary approach to language arts and literacy awareness.

Minneapolis, Mn

• Created interactive lessons for after-school programs.• Developed a homework club helping students stay on track academically.• Site lead for science programming working with a state funded grant implementing STEM in after-school programs.

• Lead phone canvasser for special environmental campaigns.• Created a team atmosphere to achieve fundraising quotas.• Assisted with strategy meetings, writing weekly scripts for various environmental campaigns and promoting team development.• Top three campaign canvassers on a weekly and monthly basis.

Princeton, Minnesota, United States

• Campaign manager for state senatorial race in the 2008 election.• Recruited volunteers, led weekly meetings and collected voter data for strategic planning.• Worked extensively with staff members, volunteers and local congressional candidates.• Responsible for data analysis and meeting daily campaign targets.

Master Of Teaching (M.S.)

Bachelor Of Arts (Ba), Sociology