• Collect and analyze new customer’s submission documents to determine the case is in good order• Gather any outstanding information needed from a new customer to proceed with the implementation • Provide the Underwriting Department and Implementation Specialists with clear and concise information for installation• Notify contacts when new customers are claim ready and when implementation is complete• Process notice of sales in Salesforce for customers with new business or adding coverage lines

• Provided Applied Behavior Analysis (ABA) therapy to clients in a center-based setting• Taught clients with autism communication, social, and self-help skills in an individual and small group setting• Collected data to monitor the progress of the clients• Provided regular written and verbal progress updates on treatment goals• Adhered to all policies, procedures, confidentiality, and mandated reporting standards as set by the FAC clinical team• Communicated clearly and effectively – both orally and written – with clients, families, and colleagues• Attended meetings and trainings to acquire further knowledge

• Shadowed six Certified Child Life Specialists in the Pediatric Intensive Care Unit, Pediatric Cardiac Intensive Care Unit, Radiology, Pediatric Emergency Department, Outpatient Hematology/Oncology Clinic, and General Pediatrics• Facilitated the normal growth and development of patients through play and normalization• Observed developmentally appropriate preparation and patient support for various procedures• Completed daily self-reflection journals, practiced patient assessments, observed child life charting & assessments, researched medical terminology, introduction to patients & families, selection of developmentally appropriate toys for patients, and planned/lead group activities such as sand art and syringe painting for ages three to 15

• Preformed daily and weekly online ordering reports for Outback & Carrabba’s• Documented an inventory of links on our brands site that point to online ordering • Analyzed/Document competition between our brands and casual brands and provided recommendations• Performed a 6-month report on online ordering for a breakdown of fulfillment for desktop vs. mobile• Documented customers flow and behavior for Outback’s online ordering page • Retested defects in our Backlog to understand status of existing bugs that still occurred • Pulled OpinionLab comments and assigned the comments to categories to find our main issues • Compared common delivery experiences for Outback to help determine delivery opportunities • Input data into our Central Menu Management Application• Assigned restaurant menus to certain store locations and attributes to certain restaurant menus